Teams at Mindful Support Services

The Front Desk Administrator provides customer support to providers and clients, handling inquiries, scheduling, and administrative tasks while ensuring compliance and a welcoming atmosphere.

Provide front-desk customer service for a mental health clinic: greet clients, schedule appointments, verify insurance benefits, support providers with administrative tasks, manage phone/email communication, and maintain a welcoming office atmosphere. Must work specified in-office schedule and travel between Tigard and Highlands locations as needed.

Serve as first-tier support and front-desk receptionist for providers and clients: manage check-ins, scheduling, phone/email/provider messaging, HIPAA-compliant record handling, patient portal and telehealth troubleshooting, escalate issues to Office Manager, process intake and billing communications, and maintain a welcoming, organized office while recommending process improvements.