Jobs at Mews

The SMB Sales Manager leads a high-performing team, drives revenue growth, oversees daily operations, and ensures strategic alignment with company objectives.

As a Customer Support Analyst, you'll provide technical support to clients, improve their usage of Mews' solutions, and maintain customer relations.

The Customer Success Associate will support customers transitioning to active users of Mews products, focusing on engagement, product adoption, and value realization. Responsibilities include customer interaction, market analysis, and collaboration with internal teams to enhance customer satisfaction and retention.

The Fintech Operations Director will lead payment and fraud operations, enhance process efficiency, and develop teams while ensuring compliance with regulations.

As the Senior Strategy & Operations Manager, you'll collaborate with the SVP, streamline operations, improve decision-making, and ensure cross-functional alignment in a high-growth startup.

The role involves onboarding small to medium clients in the hospitality sector, providing support, educating customers, and improving product usage through various communication channels.

The Senior Customer Success Manager - Enterprise oversees the success of large accounts, drives customer satisfaction, manages renewals, and ensures mutual value through strategic planning and relationship-building.

The Fintech Operations Director will oversee payment operations, fraud prevention, and compliance, leading a team to scale and improve processes in a high-growth environment.

As Fintech Operations Director, you will oversee payment operations, fraud management, and compliance, leading a team to ensure efficiency and scalability. Your role involves process automation, strategy execution, and collaboration with various departments to enhance operations in a high-growth fintech environment.

The Fintech Strategy & Operations Associate will coordinate cross-functional fintech initiatives, develop execution plans, and drive strategic projects while analyzing data and improving processes.

As a Procurement Specialist, you'll manage supplier onboarding, support compliance, assist with procure-to-pay activities, and enhance procurement processes at Mews.

The AML Operations Manager will oversee AML and CTF operational controls, ensuring compliance with regulations and effective transaction monitoring across global hospitality operations.

The Digital Acquisition Manager will develop and execute acquisition strategies, optimize paid search channels, manage budgets, and mentor a marketing team to drive revenue and pipeline growth.

The Senior Product Owner will manage product strategy for Finance Data, aligning priorities across finance operations and data engineering while ensuring data quality and auditability.

The Senior Product Owner will manage the product strategy and backlog for Finance Data, prioritize project demands, ensure quality governance, and collaborate across teams to deliver trusted data products.

The Finance Operations Analyst will manage financial operations, investigate billing issues using SQL, automate processes with AI tools, and partner with various departments for reporting and performance analysis.

Provide German and English customer support for Mews' hospitality cloud via messaging, email and phone; document issues, improve knowledge base, consult customers to improve product usage, and work rotating shifts to support global clients.

The Customer Success Lead will manage a team of Customer Success Managers, ensuring operational excellence, customer satisfaction, and team development, while also driving retention and expansion goals.

Provide technical customer support for Mews hospitality cloud via messaging, email and phone. Help customers troubleshoot issues, document cases, improve product usage, maintain knowledge base, and build strong client relationships.

As Principal of Financial Risk and Treasury, you will manage FX risk, liquidity forecasting, and regulatory capital while collaborating with senior finance leadership to enhance financial risk management processes.