Jobs at Mews

Own engineering agents, architectural standards, quality gates, and payment integration coherence across multiple PSPs and regions. Build an AI first responder for payment-support tickets, determine when human intervention is required, and remain hands-on with migrations, system-wide refactors, and architecture decisions. Coach engineers and influence product and engineering leaders without direct authority, while converting technical knowledge into reusable tools and architecture.

Own revenue accounting across SaaS, fintech, and financial services, including ASC 606 and IFRS 15 policy decisions, close, reconciliations, controls, SOX readiness, audits, and technical accounting conclusions. Lead two team members, evaluate accounting for new products and pricing models, collaborate with Product, Payments, Engineering, Billing, and Finance Systems, and drive automation using BlackLine and AI-enabled revenue validation.

The Director of Internal Audit will build and lead Mews’ SOX and COSO-aligned internal controls program across financial reporting, operations, technology, and multiple entities. Responsibilities include risk-based scoping, control design, owner certification, IT general controls testing, remediation, regulatory coordination, AI governance, continuous monitoring, and reporting significant risks to senior leadership and governance bodies.

The Director of Internal Audit will build and lead Mews’ SOX and internal controls program across financial reporting, operations, technology, and regulated financial services. Responsibilities include establishing a COSO-aligned framework, assigning control ownership, leading testing and remediation, validating IT controls and evidence, implementing AI governance, monitoring risks, and reporting findings to senior leadership and governance bodies.

Own revenue accounting policy and close processes across SaaS, fintech, and financial services revenue streams. Apply ASC 606 and IFRS 15, manage reconciliations and contract balances, assess new products and pricing, strengthen SOX controls, support audits, and lead remediation. Manage and develop two team members while advancing close automation and AI-enabled revenue validation with appropriate review controls and audit trails.

Leads an entire regional business, owning go-to-market strategy, revenue, customer onboarding, customer success, P&L, and regional performance. Manages commercial, onboarding, and customer success teams; builds executive customer relationships; drives adoption, retention, and expansion; develops leaders; and implements AI-enabled systems and standards to improve regional decision-making and productivity.

Own multiple hotel customer implementations from handover through go-live. Configure the SaaS platform, diagnose integration issues, manage setup and timeline risks, train stakeholders, drive adoption, and coordinate Sales, Support, and RevOps. The role requires structured project management across concurrent mid-market and enterprise rollouts, including phased multi-property implementations. AI is used for documentation and project tracking, with responsibility for reviewing AI-generated content for accuracy.

Own incentive compensation for the go-to-market organization, including plan strategy, architecture, commission calculations, payouts, crediting rules, exceptions, governance, and controls. Model plan costs and payout distributions, provide earnings visibility, manage the compensation platform roadmap, evaluate plan effectiveness, and advise executives. The role also applies AI to compensation workflows while validating all outputs against plan rules and source data.

Owns incentive compensation strategy and operations for a global B2B SaaS go-to-market organization. Responsibilities include designing plans, managing commission calculations and payouts, governing exceptions and policy, modeling costs, overseeing compensation platform improvements, communicating earnings, and evaluating plan effectiveness. The role also requires responsible AI adoption in compensation processes, advanced financial modeling, cross-functional leadership, and executive-level recommendations.

Own the full sales cycle across an Italian territory, from outbound prospecting through closing new hospitality technology business. Generate at least half of closed-deal pipeline through outbound efforts, conduct daily product demonstrations, achieve quota targets, and manage multi-stakeholder hotel deals. Use AI tools and pipeline analytics to improve prospecting, account research, and sales execution. Build pipeline independently, exceed targets, and collaborate to improve sales processes.

Own approximately 30 customer support cases daily across chat, email, and phone. Investigate hotel technology issues across payments, PMS, POS, channel managers, and integrations; resolve cases within SLAs; communicate clearly with non-technical hotel teams; use AI to improve case handling; document recurring issues; update knowledge bases; and create reproducible Jira tickets for Product and Engineering.

Prospect hotels across Germany, Austria, and Switzerland in German and English, booking qualified meetings for SMB Account Executives. Own the outreach pipeline, follow up consistently, use AI to research accounts and tailor messaging, and share customer insights internally. Collaborate with account executives through quarterly travel for trade shows, conferences, blitz days, and training. The role offers a career path toward Account Executive and includes base salary plus commission.

Leads technical accounting for complex transactions under IFRS and US GAAP, prepares audit-ready memos, and supports financial due diligence. Implements ERP and consolidation systems, develops SOX controls, owns accounting policies, and partners with Reporting, Finance leadership, and external auditors. The role also redesigns technical accounting workflows, reconciliations, and policy reviews using AI while supporting annual reporting and complex financial projects.

Own complex technical implementations for a Mews product area, including configuration, integrations, APIs, and non-standard requirements. Serve as a third-tier escalation point for onboarding and customer success teams, monitor performance and SLAs, maintain knowledge-base content, and collaborate with Product and R&D on testing and recurring customer issues. Use AI to improve documentation, escalation triage, and operational processes while supporting multiple implementations and communicating with technical and non-technical stakeholders.

Own a self-sourced outbound pipeline across a West Coast territory focused on independent hotels and small groups. Manage full-cycle SaaS sales, navigate multi-stakeholder buying committees, maintain forecasting and pipeline hygiene, partner with BDRs, and use AI for account research and personalized outreach. The role requires consultative territory selling, strong outbound prospecting, quota attainment, and experience with hospitality technology, fintech, or payments SaaS. Candidates must live on the U.S. West Coast.

Conduct outbound calls, emails, and targeted sequences to hotel decision-makers across the West Coast. Research prospects, build qualified pipeline, book discovery meetings for Account Executives, track activity, and share market intelligence. The role requires strong communication, resilience, hospitality interest, bilingual communication skills, and practical AI use for prospect research and personalized outreach.

Design and lead Mews’ commercial enablement function within Onboarding. The role develops consultative sales training, coaching programs, playbooks, and AI-assisted tools to help onboarding teams identify and qualify expansion opportunities. Responsibilities include partnering with Sales, Customer Success, and RevOps on lead handoffs, tracking pipeline and revenue impact, and continuously improving enablement programs across a global distributed team.

Own and deliver an APAC sales quota for strategic hospitality technology opportunities. The role involves consultative and technical selling to hotel owners, general managers, operations teams, and revenue teams; building pipeline through outbound activity, events, roadshows, and inbound leads; maintaining CRM and forecast accuracy; using AI for research and sales workflows; and mentoring newer sales colleagues.

Owns end-to-end product and engineering strategy for Mews' Back of House domain. Leads globally distributed engineering teams, builds the management structure, develops senior talent, and improves reliability, performance, and technical debt without disrupting delivery. Determines where AI should be integrated into the product and ships AI-driven improvements. Requires VP-level product and engineering ownership, SaaS scaling experience, strong people leadership, and hands-on experience shipping AI as a core product capability.

Own and grow the UKI sales territory, achieve quota, close multi-stakeholder deals, and build outbound pipeline. Develop long-term territory strategies, scalable sales playbooks, and market expansion motions. Mentor Sales Managers, advise commercial leadership, support cross-functional initiatives, and apply AI to territory analysis, prospecting, deal coaching, and team development. The role requires sustained quota attainment, full-cycle closing expertise, territory turnaround experience, and strong commercial ambition.