Jobs at Metrocare Services

Coordinates safety, risk management, accessibility, compliance, and life-safety activities across Metrocare facilities. Responsibilities include audits, inspections, incident reporting, insurance liaison work, vendor coordination, ADA improvements, preventive maintenance scheduling, emergency support, documentation, and safety communications. The role requires daily in-county travel and occasional overnight travel.

Provides psychosocial rehabilitation and behavioral health services to juveniles referred by Dallas County Juvenile Probation. Responsibilities include assessments, treatment planning, service coordination, crisis intervention, medication adherence support, referrals, advocacy, hospital follow-up, discharge planning, family education, documentation, and interdisciplinary team collaboration. The role manages a caseload of 12–15 individuals and requires flexible community-based services, emergency response, and continuity of care.

Manages clinical operations and direct-care staff, ensuring quality care, regulatory compliance, caseload management, documentation, and performance improvement. Provides clinical supervision, training, and staff guidance while supporting hiring, program development, team building, and continuous quality improvement. Collaborates with clinical leadership to achieve site goals and maintain ethical, professional, and legal standards. The role requires evening and weekend work, driving, strong organizational abilities, and behavioral health management experience.

Provides supported employment and educational services to patients with first-episode psychosis on a Coordinated Specialty Care team. Delivers vocational psychosocial support and skills training, monitors symptoms and medication side effects affecting work performance, communicates vocational concerns to providers, manages a large caseload, and helps patients achieve their vocational potential.

Provides clerical and administrative support for a behavioral health clinic. Responsibilities include checking in clients, scheduling appointments, managing electronic health records, verifying benefits, maintaining client documentation, directing calls, coordinating referrals and training, monitoring attendance, managing supplies, and supporting office operations and compliance.

Provides outpatient behavioral health services to children and adolescents, including assessment, recovery planning, case management, crisis intervention, referrals, advocacy, transportation, and continuity of care. Coordinates services with interdisciplinary teams, monitors progress, facilitates hospital admissions and follow-up assessments, documents clinical services, supports family education, and assists individuals with entitlements. May provide supervised psychotherapy and treatment for individuals, couples, families, and groups.

Provides outpatient behavioral health services and case management to children and adolescents with serious emotional disturbances. Responsibilities include assessment, recovery planning, service coordination, referrals, advocacy, crisis intervention, transportation, hospital follow-up, documentation, family education, and interdisciplinary treatment-team participation. The role supports community functioning, reduces hospitalization, and assists individuals and families with continuity of care.

Administers employee benefits programs, including enrollments, life events, vendor coordination, reporting, compliance, open enrollment, communications, and process improvements. Analyzes plan participation, utilization, performance, and costs while supporting audits, filings, renewals, budgeting, and HRIS or benefits-platform initiatives. Requires collaboration with HR, leadership, brokers, vendors, and employees to maintain accurate data, regulatory compliance, and a positive benefits experience.

Provides habilitation and vocational services to individuals with developmental disabilities and mental health challenges. Responsibilities include developing service plans, conducting vocational assessments, facilitating simulated work and classroom training, educating families and providers, advocating for consumer opportunities, maintaining curricula and learning environments, and completing documentation and chart compliance according to DVC and DADS guidelines.

Provides psychosocial rehabilitation and skill services to adults with serious mental illness and children with serious emotional disturbance. Conducts assessments, develops recovery plans, coordinates referrals and services, delivers individual, family, and group sessions, monitors progress, documents care, supports crisis intervention, facilitates hospital admissions, and collaborates with interdisciplinary treatment teams. Requires caseload management, community follow-up, advocacy, and occasional home visits.

Provides psychosocial rehabilitation, assessments, recovery planning, service coordination, referrals, advocacy, crisis intervention, and individual, family, and group sessions for adults and children with serious mental health needs. Coordinates care with interdisciplinary teams, monitors treatment goals, documents services, follows up after missed appointments or emergency care, supports hospital admissions and discharges, conducts home visits, and helps individuals access benefits and community resources.

Provides clerical and administrative support for a behavioral health program. Responsibilities include checking clients in, scheduling appointments, maintaining electronic health records, verifying benefits, managing referrals and documentation, coordinating supplies and training, tracking attendance, handling communications, and supporting office operations. The role requires customer service, confidentiality, organization, basic math, computer proficiency, and collaboration with clinical leadership.

Coordinates medical claims submission, payment accuracy, denial resolution, payer reconciliation, and revenue integrity across primary care, behavioral health, IDD, ECI, ABA, and LIDDA services. Reviews coding, documentation, authorizations, payer policies, remittances, and reimbursement rules. Tracks claim trends, prepares management reports, documents resolutions, and collaborates with clinical, compliance, finance, and revenue cycle teams to improve collections and reduce errors.

Provides clerical and administrative support for a behavioral health center. Responsibilities include checking in clients, scheduling and managing appointments, maintaining electronic health records, verifying benefits, handling referrals and medical records, tracking attendance, coordinating supplies and training, answering calls, and completing general office duties. The role supports client satisfaction, office flow, documentation accuracy, confidentiality, and compliance with quality benchmarks.

Provides psychosocial rehabilitation, service coordination, assessments, recovery planning, referrals, advocacy, crisis intervention, and individual, family, and group sessions for adults and children with serious mental health challenges. The role manages a caseload, collaborates with interdisciplinary treatment teams, coordinates clinical services, supports hospital discharge and community reintegration, conducts home visits, and documents treatment progress and compliance.

Provide nutritional assessments, counseling, and dietary-care plans for infants and toddlers in Early Childhood Intervention. Consult with healthcare providers and DME vendors, develop educational materials, present to groups, and participate in interdisciplinary teams. Split time between clinic evaluations and in-field family visits.

Provide outpatient pharmacy services: manage dispensing, enforce state pharmacy regulations and OBRA 90, prepare medications, counsel patients, communicate with prescribers, supervise pharmacy technicians, maintain narcotics inventory and records, and support continuous quality improvement and pharmacy operations.