Teams at Metro Plumbing, Heating & Air

Manage inbound and warm leads from prior customers and estimates, recover unsold opportunities, re-engage inactive customers, schedule service appointments, educate on financing/memberships, coordinate with operations and dispatch, and maintain accurate customer records to convert opportunities into revenue.

Drive new business by engaging and educating homeowners, building trust and relationships, following a repeatable sales process, and committing to training and tools provided to grow into a high-earning outside sales career.

Answer inbound customer inquiries, resolve issues, schedule appointments, maintain records, and collaborate with teammates to ensure positive customer experiences and follow-up.