Inside Sales Representative

Posted 2 Days Ago
Be an Early Applicant
Chattanooga, TN, USA
In-Office
110K-150K
Entry level
Professional Services • Industrial
The Role
Manage inbound and warm leads from prior customers and estimates, recover unsold opportunities, re-engage inactive customers, schedule service appointments, educate on financing/memberships, coordinate with operations and dispatch, and maintain accurate customer records to convert opportunities into revenue.
Summary Generated by Built In

Description

Earn $110,000–$150,000+ Per Year

Base Pay + Performance Bonuses

Do you enjoy talking to people, building relationships, and helping customers find solutions?

Are you competitive, goal-driven, and energized by turning opportunities into revenue?

Metro Plumbing, Heating & Air is looking for an Inside Sales Representative to help recover unsold opportunities, reconnect with previous customers, and generate revenue through proactive customer outreach.

This is not a cold-calling position.

These are real opportunities from real customers who have already done business with Metro or requested our services.

If you're motivated by results and enjoy seeing your efforts directly impact company growth, this could be the perfect role for you.

Why This Role Is Different
  • High-income potential without being in the field
  • Existing customer base and real opportunities
  • No door knocking
  • No cold prospecting
  • Stable, year-round work
  • Professional office environment
  • Direct impact on company growth and profitability
  • Clear career advancement opportunities
What You'll Be Doing
  • Contacting customers regarding previous estimates and recommendations
  • Following up on unsold opportunities
  • Re-engaging inactive customers
  • Scheduling appointments for service, replacement, and maintenance opportunities
  • Educating customers on financing and membership options
  • Building trust and creating urgency when appropriate
  • Working closely with operations, dispatch, and field teams
  • Maintaining accurate customer records and notes
Key Performance Indicators (KPIs)Daily Goal

? 80–100 Customer Contacts Per Day

Monthly Goal

? Recover $180,000–$200,000 in Revenue Opportunities Per Month

Success in this role is measured by consistent activity, strong follow-up, and the ability to convert opportunities into revenue.

Who We're Looking For

You may be a great fit if you:

  • Enjoy talking with people all day
  • Have strong communication skills
  • Are competitive and goal-oriented
  • Can handle objections professionally
  • Stay organized and follow through
  • Have a positive attitude and strong work ethic
  • Thrive in a performance-based environment
  • Want your income to reflect your performance

Sales experience is preferred, but we are willing to train the right person.

Home service industry experience is a plus, but not required.

Compensation & Benefits
  • $110,000–$150,000+ earning potential
  • Base pay plus performance bonuses
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid holidays and PTO
  • Ongoing training and professional development
  • Stable, year-round employment
  • Opportunity for advancement within a growing company
Why Metro?

At Metro Plumbing, Heating & Air, we don't just hire employees.

We build professionals.

We develop leaders.

We create careers people are proud of.

If you're looking for a high-income opportunity where your effort directly impacts your success, we'd like to talk with you.

Apply today and turn conversations into revenue.

Skills Required

  • Strong verbal communication skills
  • Ability to handle objections professionally
  • Comfort speaking with customers all day and meeting daily contact goals
  • Organized with strong follow-through and record-keeping
  • Competitive, goal-oriented mindset and strong work ethic
  • Ability to schedule appointments and coordinate with operations/dispatch
  • Sales experience
  • Home service industry experience
  • Comfort working in a performance-based environment and meeting revenue KPIs
Am I A Good Fit?
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The Company
39 Employees
Year Founded: 1989

What We Do

Metro Plumbing, Heating & Air specializes in residential plumbing, septic, heating, and cooling services in the Chattanooga, TN area. The company provides a comprehensive range of services, including HVAC installation, maintenance, and repair, along with expert plumbing and drain services. They focus on delivering extraordinary customer experiences by employing skilled professionals who use modern diagnostic tools and technology to resolve homeowners' issues.

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