Jobs at Metriport

Lead the full post-sale customer lifecycle, including implementation, adoption, expansion, renewals, account health, customer metrics, issue resolution, and customer insights. Build scalable customer success processes, serve as the final escalation point, collaborate cross-functionally, coach the team, and eventually lead CS hiring. This is a hands-on leadership role at an early-stage healthcare technology startup.

Own machine learning at Metriport end to end, including problem framing, feature engineering, model training, evaluation, deployment, monitoring, and infrastructure. Build predictive models and document-processing systems from large, messy clinical datasets. Develop training and inference pipelines, experiment tracking, model versioning, and production monitoring. Collaborate with founders, engineers, and customers to identify high-value ML opportunities and deliver reliable healthcare intelligence.

Sell a healthcare data-exchange SaaS product: improve top-of-funnel, support GTM strategy, shadow and run sales calls, close deals, and grow into sales leadership while becoming an interoperability expert.

Lead multiple long-term healthcare projects impacting customer experiences, focusing on interoperability, compliance, and strategic partnerships.

Lead design and operation of a cloud-native data platform: set technical direction, build scalable ingestion/processing/warehousing pipelines (batch & streaming), support ML data needs, mentor engineers, drive projects end-to-end, run planning/standups/on-call, and eventually lead a data engineering team.

Own and scale the data platform: design and implement ETL/ELT pipelines, optimize warehouse/lake architecture, support streaming and batch ingestion, enable ML workflows, mentor engineers, write design documents, participate in sprints and on-call rotation, and deliver reliable clinical data at scale to customers.

Lead backend-focused, full-stack engineering: design and operate scalable, low-latency, event-driven healthcare data platform. Drive architecture, mentor engineers, own reliability/security, ship end-to-end projects, improve developer experience, and act as team lead while staying hands-on.

As a Senior Software Engineer, you will drive projects end-to-end, focusing on building scalable systems, managing infrastructure, and enhancing healthcare data solutions with a strong emphasis on customer value.

As the Partnerships Project Lead, you will build and manage relationships with partners, negotiate contracts, and ensure successful integration to enhance patient care.

Own full-cycle technical recruiting: source candidates across multiple platforms, craft outreach, qualify and coordinate interviews, manage employer branding, and optimize sourcing through data and automation.

Part-time Office Manager/Executive Assistant to run SF office operations, coordinate vendors and events, manage logistics and onboarding, and provide executive support including complex calendars, travel coordination, communications, and ad hoc projects. Opportunity to grow into People/HR operations.

Serve as the technical bridge between production customers and Metriport, owning customer health and retention, driving value-led expansion, monitoring product usage, building customer engagement processes and automated monitoring, and collaborating with engineering and CS to escalate and solve technical and product needs.

As a Software Engineer for Internal Tools at Metriport, you will automate internal processes, enhance developer experience, evaluate new tools, and manage integrations securely while collaborating with stakeholders.

Design and implement a coherent design system and data-dense frontend interfaces. Lead frontend implementation in React, write production code, review against design intent, talk with users to shape solutions, and balance craft with shipping velocity.

As a Founding Designer, you'll build design systems, create features, advocate for users, and own brand design at Metriport.