Jobs at Metriport

Serve as the primary technical contact for customers from onboarding through production rollout. Conduct discovery, guide API and software integrations, troubleshoot issues, manage customer requests, coordinate with engineering, provide ongoing support, and communicate relevant product updates. Participate in customer and internal planning meetings while helping ensure customers successfully integrate and derive value from the platform.

Owns product direction and end-to-end delivery for deeply technical infrastructure and analytics products. The role gathers stakeholder input, prioritizes initiatives, creates PRDs and roadmaps, leads 0-to-1 execution, coordinates testing and enterprise rollouts, monitors products after launch, and enables internal and external product expertise. Healthcare data standards, healthcare IT, API development, and AI product experience are valuable.

Build and lead Metriport’s enterprise sales organization as a hands-on player-coach. Responsibilities include creating the sales operating model and playbook, recruiting and developing account executives, managing strategic healthcare deals, owning forecasting, pipeline, territories, quotas, compensation, and CRM discipline, and partnering with Marketing, Sales Engineering, Product, and Engineering. The role requires strong B2B SaaS enterprise selling, healthcare familiarity, technical fluency, and onsite work in the San Francisco Bay Area.

Part-time Office Manager/Executive Assistant to run SF office operations, coordinate vendors and events, manage logistics and onboarding, and provide executive support including complex calendars, travel coordination, communications, and ad hoc projects. Opportunity to grow into People/HR operations.

As the Partnerships Project Lead, you will build and manage relationships with partners, negotiate contracts, and ensure successful integration to enhance patient care.

Sell a healthcare data-exchange SaaS product: improve top-of-funnel, support GTM strategy, shadow and run sales calls, close deals, and grow into sales leadership while becoming an interoperability expert.

Lead financial operations at Metriport, managing bookkeeping, RevOps for Sales, financial reporting, and external relations with a hands-on approach.

Own full-cycle technical recruiting: source candidates across multiple platforms, craft outreach, qualify and coordinate interviews, manage employer branding, and optimize sourcing through data and automation.

Design and implement a coherent design system and data-dense frontend interfaces. Lead frontend implementation in React, write production code, review against design intent, talk with users to shape solutions, and balance craft with shipping velocity.

Serve as the technical bridge between production customers and Metriport, owning customer health and retention, driving value-led expansion, monitoring product usage, building customer engagement processes and automated monitoring, and collaborating with engineering and CS to escalate and solve technical and product needs.

Lead the full post-sale customer lifecycle, including implementation, adoption, expansion, renewals, account health, customer metrics, issue resolution, and customer insights. Build scalable customer success processes, serve as the final escalation point, collaborate cross-functionally, coach the team, and eventually lead CS hiring. This is a hands-on leadership role at an early-stage healthcare technology startup.

Lead multiple long-term healthcare projects impacting customer experiences, focusing on interoperability, compliance, and strategic partnerships.

Own machine learning at Metriport end to end, including problem framing, feature engineering, model training, evaluation, deployment, monitoring, and infrastructure. Build predictive models and document-processing systems from large, messy clinical datasets. Develop training and inference pipelines, experiment tracking, model versioning, and production monitoring. Collaborate with founders, engineers, and customers to identify high-value ML opportunities and deliver reliable healthcare intelligence.

Lead design and operation of a cloud-native data platform: set technical direction, build scalable ingestion/processing/warehousing pipelines (batch & streaming), support ML data needs, mentor engineers, drive projects end-to-end, run planning/standups/on-call, and eventually lead a data engineering team.

Own and scale the data platform: design and implement ETL/ELT pipelines, optimize warehouse/lake architecture, support streaming and batch ingestion, enable ML workflows, mentor engineers, write design documents, participate in sprints and on-call rotation, and deliver reliable clinical data at scale to customers.

Lead backend-focused, full-stack engineering: design and operate scalable, low-latency, event-driven healthcare data platform. Drive architecture, mentor engineers, own reliability/security, ship end-to-end projects, improve developer experience, and act as team lead while staying hands-on.

As a Senior Software Engineer, you will drive projects end-to-end, focusing on building scalable systems, managing infrastructure, and enhancing healthcare data solutions with a strong emphasis on customer value.

As a Software Engineer for Internal Tools at Metriport, you will automate internal processes, enhance developer experience, evaluate new tools, and manage integrations securely while collaborating with stakeholders.

As a Founding Designer, you'll build design systems, create features, advocate for users, and own brand design at Metriport.