Teams at Metriport

Serve as the primary technical contact for customers from onboarding through production rollout. Conduct discovery, guide API and software integrations, troubleshoot issues, manage customer requests, coordinate with engineering, provide ongoing support, and communicate relevant product updates. Participate in customer and internal planning meetings while helping ensure customers successfully integrate and derive value from the platform.

Owns product direction and end-to-end delivery for deeply technical infrastructure and analytics products. The role gathers stakeholder input, prioritizes initiatives, creates PRDs and roadmaps, leads 0-to-1 execution, coordinates testing and enterprise rollouts, monitors products after launch, and enables internal and external product expertise. Healthcare data standards, healthcare IT, API development, and AI product experience are valuable.

Build and lead Metriport’s enterprise sales organization as a hands-on player-coach. Responsibilities include creating the sales operating model and playbook, recruiting and developing account executives, managing strategic healthcare deals, owning forecasting, pipeline, territories, quotas, compensation, and CRM discipline, and partnering with Marketing, Sales Engineering, Product, and Engineering. The role requires strong B2B SaaS enterprise selling, healthcare familiarity, technical fluency, and onsite work in the San Francisco Bay Area.