Jobs at Methods

Lead a hands-on DevOps and platform engineering function for AWS-hosted identity platforms running on EKS and ECS. Develop Terraform modules, Helm charts, Docker images, and GitLab CI/CD pipelines; implement automated, performance, and infrastructure testing; support production services; investigate incidents; and improve observability, security, and reliability. Mentor engineers, review designs and code, lead Agile ceremonies, produce technical documentation, and own services throughout their lifecycle.

Lead test engineering activities within agile squads, govern test teams and processes, and implement automation across unit, integration, and system testing. The role requires coaching engineers, conducting peer reviews, advising stakeholders on risk-based testing, and coordinating tooling and processes across multiple teams. Engineers work with Java and Node.js microservices using BDD, TDD, and 12-factor principles. The role is remote with occasional UK travel and requires or involves obtaining security clearance.

Lead user-centred content design for public-sector digital products and services. Plan, write, manage, and improve accessible content aligned with GDS and GOV.UK standards. Collaborate with stakeholders, user researchers, and multidisciplinary agile teams; explain content decisions, solve design problems, and advocate for accessibility. Coach and mentor content designers, support the lead designer with planning and recruitment, contribute to the Content Design Community of Practice, and help develop strategies and quality improvements.

Lead business analysis for AI-enabled consulting programs, translating business needs, policies, risks, and governance expectations into practical agent-based solutions. Responsibilities include requirements elicitation, process modeling, stakeholder facilitation, AI assurance, human oversight, exception handling, risk management, solution validation, adoption, and benefits realization. The role also involves client relationship management, mentoring, knowledge sharing, and proposition development.

Leads ServiceNow architecture, technical strategy, solution design, delivery oversight, and best-practice adoption across multiple client projects. Provides technical leadership, mentoring, line management, demonstrations, issue resolution, presales support, roadmap development, and stakeholder engagement. The role requires extensive ServiceNow consulting experience, expertise across multiple product suites and integrations, strong scripting capability, and experience delivering complex enterprise solutions using Agile and traditional methodologies.

Lead and deliver user research for public-sector products and services: design research strategies, run inclusive studies and workshops, synthesize complex evidence into actionable insights, advocate for users, mentor junior researchers, support quality assurance and standards, and collaborate with multidisciplinary teams to improve service design and delivery.

Develop and enhance secure ServiceNow portal solutions using Service Portal and Employee Centre. Responsibilities include customizing widgets, pages, themes, workflows, catalog items, integrations, and self-service capabilities; building accessible responsive interfaces; supporting upgrades and releases; troubleshooting platform issues; and collaborating with architects, stakeholders, and technical teams. The role also involves documentation, testing, code reviews, technical recommendations, and knowledge transfer within a highly secure enterprise environment.

Lead the technical architecture, governance, and migration strategy for a large-scale, on-premise ServiceNow transformation in a highly secure environment. Design scalable solutions, integrations, data migrations, and infrastructure components; produce architectural documentation; oversee technical teams and suppliers; manage risks; and support testing, deployment, and transition. The role requires extensive ServiceNow architecture and migration experience, enterprise platform knowledge, strong stakeholder management, and experience in regulated or government environments.

Assess and document enterprise network architecture across two data centres in a secure defence environment. Review Cisco ACI, routing, firewalls, and F5 load balancing; produce current-state designs, topology diagrams, improvement recommendations, and an active/active disaster recovery capability report. Lead technical reviews, manage design approvals, identify operational risks and dependencies, and recommend proportionate changes with minimal impact to live services.

Designs, develops, and maintains Java-based automated API, integration, and end-to-end tests. The role integrates testing into Azure DevOps pipelines, validates distributed and asynchronous workflows, investigates failures using logs, databases, and pipeline results, and improves test reliability and coverage. It also supports exploratory, performance, accessibility, security, and operational-readiness testing, manages traceable test evidence in Jira/Zephyr, and communicates risks and release quality to stakeholders.

Perform functional, non-functional, automated, performance, accessibility, security, and acceptance testing for complex cloud-native systems. Develop and maintain Java-based test automation, API, load, and stress-testing solutions within Agile CI/CD and DevSecOps environments. Collaborate with developers, DevOps engineers, product teams, and stakeholders; manage defects through resolution; support test strategy, risk coverage, and best-practice adoption across distributed teams.

Develop and test full-stack cloud applications and prototypes using Java, Spring Boot, Python, TypeScript, and Angular. Build REST APIs, integrate microservices and event-driven systems, and create accessible, responsive user interfaces. Work with Azure services, CI/CD pipelines, automated testing, secure coding, and identity management. Collaborate with architects, data engineers, and UX designers during discovery and alpha projects, contributing to sprint planning, code reviews, documentation, and technical validation.

Develop and test cloud-based full-stack applications and prototypes using Java, Spring Boot, Python, TypeScript, Angular, and Azure. Build REST APIs, integrate microservices and event-driven systems, create accessible responsive interfaces, contribute to CI/CD and automated testing, and apply secure coding practices. Collaborate with architects, data engineers, and UX designers during discovery-phase projects. The role requires active SC clearance and occasional travel to London.

Assess and document enterprise network architecture across two data centres in a secure defence environment. Review Cisco ACI, routing, firewalls, and F5 load balancers; produce high- and low-level designs; recommend resilient, low-risk improvements; and assess active/active disaster recovery connectivity. Lead technical reviews, resolve design comments, maintain controlled documentation, and deliver prioritised implementation roadmaps and network recovery reports.

Provide hands-on engineering support for secure enterprise OpenShift platforms. Responsibilities include administering OpenShift and Kubernetes environments, troubleshooting container and runtime issues, improving build and deployment automation, remediating vulnerabilities, supporting monitoring and logging, improving resilience and recoverability, and assisting Java/Tomcat application platforms. The role also includes incident investigation, documentation, knowledge transfer, stakeholder collaboration, and contributing to platform modernisation and future technical roadmaps.

Manage end-to-end IT implementation projects in secure and regulated environments. Responsibilities include planning, governance, risk and issue management, stakeholder and supplier coordination, budget and timeline tracking, project reporting, workshops, and steering committees. The role requires collaboration with technical and business teams, infrastructure project experience, strong communication, and SC Clearance or eligibility to obtain it. ServiceNow and government, defence, policing, or regulated-sector experience are desirable.

Develop and configure ServiceNow solutions across public- and private-sector projects. Translate user stories into maintainable platform customizations, contribute to solution design, follow development standards, collaborate with architects and delivery teams, participate in Agile ceremonies and peer reviews, resolve issues, and support continuous improvement. The role also includes maintaining ServiceNow certifications, learning new platform capabilities, and contributing to internal initiatives when not assigned to client work.

Design, deploy, migrate, and support secure, scalable Microsoft Azure infrastructure. Develop Bicep infrastructure-as-code and Azure DevOps YAML pipelines, implement disaster recovery with Azure Site Recovery, troubleshoot Linux and cloud infrastructure, automate operations, and support production environments. The role also involves technical documentation, Agile delivery, stakeholder engagement, mentoring junior engineers, and contributing to cloud platform modernization, governance, and migration initiatives.

Source, assess, and hire talent across engineering, technology, and consulting roles. Manage the full recruitment lifecycle, including workforce planning, direct sourcing, screening, structured interviews, stakeholder management, offer negotiation, and onboarding support. Build leadership pipelines, provide market insights, maintain candidate engagement, report on recruitment analytics, and improve candidate experience and hiring workflows.

Lead technical architecture across complex Microsoft-based digital services and technology portfolios. Govern Power Platform, Copilot Studio, Azure, Microsoft 365, APIs, data, AI and application integrations; define reference architectures, standards and risk-based assurance; guide security, resilience, cost and lifecycle decisions; advise senior stakeholders; manage dependencies and technical debt; and coach architects while strengthening architecture practice.