Jobs at META 1 Coin

Manages daily operations of an onsite office services site in a legal office environment, supervising a small team and overseeing copy, courier, print, hospitality, imaging, and mail services. Ensures service-level agreements, quality, staffing, compliance, reporting, customer satisfaction, and financial responsibilities are met. Provides coaching, training, performance management, client communication, business reviews, and issue resolution.

Provides office services across multiple customer locations, including mail, shipping and receiving, copy production, reception, hospitality, and conference room setup. Supports account operations, implementations, process improvements, onboarding, compliance inspections, customer issue resolution, reporting, and expense submissions. Requires flexibility to travel between sites, work varying schedules, interact with customers, stand and walk for extended periods, and lift up to 50 pounds.

Provides reception, visitor registration, phone and email support, conference room and catering coordination, mail and package handling, and copy/print assistance. Requires excellent customer service, communication, confidentiality, schedule flexibility, and the ability to support multiple client locations. The role includes occasional lifting of catering supplies, mail, and packages, with conflicting statements regarding personal-vehicle driving requirements.

Performs accounts receivable and reception duties, including cash application, payment processing, collections, account reconciliation, statement distribution, discrepancy research, customer account maintenance, and customer service. Works with sales and internal departments to resolve payment disputes, update account records, and follow collection procedures. Manages a high-volume portfolio of approximately 1,000 accounts while maintaining accuracy and timely communication.

Provide on-site and remote support for Xerox and third-party printing devices: diagnose and repair equipment, configure devices (IP addresses, drivers, scanning), manage consumables and parts inventory, handle service calls and reporting, train end users, and coordinate removals/deliveries per SOW.

Process and code invoices, vouchers, expense reports and payment requests; issue demand checks; ensure policy adherence; research and resolve AP inquiries and prepare payments by due dates.

Provide Level-2 technical support for desktops, laptops, and peripherals. Troubleshoot and repair hardware/software issues, resolve LAN and VPN connectivity, work with Infrastructure and Messaging teams, and meet SLAs while maintaining high customer satisfaction.

Provide reception, mailroom, print production, hospitality, and office services support across multiple NYC client sites. Duties include receiving/sorting mail and packages, printing/copying/scanning/assembling documents, greeting visitors, answering/transferring calls, scheduling and setting up conference rooms, maintaining supplies and equipment, and completing administrative tasks. Must lift up to 50 pounds, stand for extended periods, adapt to changing locations and shifts, and use Microsoft 365 apps.