Jobs at META 1 Coin

Provides customer service and operational support across multiple client sites throughout Connecticut. Duties include mailroom, print production, reception, account coverage, implementations, site inspections, procedure compliance, onboarding, customer issue resolution, data collection, and monthly operations reviews. The role requires frequent local driving in a personal vehicle, physical activity including lifting up to 50 pounds, schedule flexibility, and occasional site management responsibilities.

Provide on-site and remote support for Xerox and third-party printing devices: diagnose and repair equipment, configure devices (IP addresses, drivers, scanning), manage consumables and parts inventory, handle service calls and reporting, train end users, and coordinate removals/deliveries per SOW.

Process and code invoices, vouchers, expense reports and payment requests; issue demand checks; ensure policy adherence; research and resolve AP inquiries and prepare payments by due dates.

Provide Level-2 technical support for desktops, laptops, and peripherals. Troubleshoot and repair hardware/software issues, resolve LAN and VPN connectivity, work with Infrastructure and Messaging teams, and meet SLAs while maintaining high customer satisfaction.

Provide reception, mailroom, print production, hospitality, and office services support across multiple NYC client sites. Duties include receiving/sorting mail and packages, printing/copying/scanning/assembling documents, greeting visitors, answering/transferring calls, scheduling and setting up conference rooms, maintaining supplies and equipment, and completing administrative tasks. Must lift up to 50 pounds, stand for extended periods, adapt to changing locations and shifts, and use Microsoft 365 apps.