Teams at Messina Hof Winery and Resort

Provides winery guests with tastings, tours, hospitality, wine education, and customer service while promoting wine and club memberships. Operates the POS system, processes sales and returns, maintains tasting room cleanliness, stocks merchandise and wine, assists with inventory control, and supports Wine Club events and packaging. Requires retail or customer service experience, computer skills, and active TABC and Food Handler certifications.

Manages company-wide recruiting, including application screening, interviews, reference checks, job advertising, offer packages, orientations, and onboarding. Maintains recruiting records, training plans, HRIS data, job descriptions, certifications, and employee files. Supports retention check-ins, termination processes, HR reporting, policy improvement, and communication with managers, agencies, schools, and community partners. Also assists with general HR administration and compliance activities.

Provides hospitality and sales support in a winery tasting room. Responsibilities include conducting tours and tastings, educating guests about wine and pairings, promoting wine and VIP clubs, operating the POS system, processing transactions, maintaining cleanliness, stocking and merchandising wine, food, and gift-shop items, and assisting other departments as needed.