Teams at MERGE

Leads execution and continuous improvement of talent management programs, including performance management, talent reviews, employee relations, offboarding, employee programs, and cross-functional talent roadmaps. The role manages project plans, risks, reporting, documentation, compliance, payroll continuity support, and team mentoring while partnering across HR, Finance, Legal, Operations, and agency leadership.

Leads qualitative market research projects from study design through analysis and strategic deliverables. Moderates interviews and online engagements, develops discussion guides, identifies insights, crafts compelling reports, and translates findings into actionable recommendations. Manages client relationships, anticipates project needs, mentors team members, supports department initiatives, and ensures compliance with healthcare research, privacy, ethics, and pharmacovigilance requirements.

Leads account management for Life Sciences and pharmaceutical clients, overseeing client relationships, marketing strategies, creative deliverables, budgets, timelines, and business growth. Partners with media, analytics, and MarTech teams; ensures work meets client objectives and regulatory processes. Mentors account teams, develops strategic solutions, identifies expansion opportunities, and serves as a senior client and agency advisor.