Jobs at Mercuryo

Own unit-economics monitoring and governance across products: track turnover, costs, margin, and conversion; automate controls; own cost-data quality and cross-team ad-hoc requests; assess pricing/cost impacts and test profitability hypotheses.

The Customer Success Manager will manage high-value enterprise merchants in Asia, ensure satisfaction and growth, and optimize performance metrics while collaborating with various internal teams.

Manage and grow a portfolio of strategic card acquiring merchants, optimize payment acceptance and transaction performance, coordinate with Risk/Fraud/Product/Tech teams to resolve issues, support VIP partners and OTC deals, prepare data-driven QBRs and leadership updates, and drive commercial growth and process improvements.

The EDD Specialist will conduct Enhanced Due Diligence on high-risk clients, investigate potential red flags, ensure compliance with regulations, and collaborate with various teams to enhance internal controls and frameworks.

The Senior Finance Manager oversees finance operations, liquidity management, and financial planning, ensuring accurate reporting and strategic insights while supervising a junior finance analyst.

The B2C Marketing Manager will design and execute marketing strategies, manage GTMs, analyze performance, and leverage AI tools to enhance user engagement in the crypto-financial services landscape.

Lead Mercuryo's US business unit: set strategy, manage US backlog, build regulatory and partner relationships, coordinate cross-functional remote teams, run operations and budget, and drive business development and compliance.

As Project Manager / Dev Unit Lead, oversee crypto and fintech initiatives, manage development teams, ensure project quality, delivery, and communications.

As Head of Customer Support, you'll strategize and lead the customer support function, manage 24/7 operations, and enhance efficiency while ensuring exceptional customer experience across B2C and B2B segments.

The Senior Product Manager (API) will shape the developer experience for Mercuryo's API products, collaborating with various teams to ensure usability and successful integration for partners.

The Business Analyst will transform product requirements into detailed specifications, focusing on retention, conversion, and profitability while collaborating across teams and managing documentation.

The Senior Legal Counsel will manage legal matters in payments and fintech, focusing on European regulations, external contracts, and compliance support while collaborating with legal and compliance teams.

The VIP Relationship Manager provides high-quality support for premium clients, managing OTC activities and improving processes for excellent service delivery.