Jobs at Mercury

Build and maintain Mercury’s design system components, patterns, tokens, and foundations with strong accessibility, performance, and visual quality. Lead projects that improve product team velocity, advance prototyping workflows, and apply AI to design-system development. Mentor engineers and designers, establish best practices, and provide systems-oriented technical leadership across ambiguous, high-impact initiatives.

Lead fraud incident response across Mercury products, coordinating containment, impact assessment, communications, remediation, and postmortems. Prepare defensible reports for bank partners, auditors, regulators, and internal governance. Serve as an operational contact for partner banks, support audit and exam responses, track corrective actions, and improve fraud controls, procedures, training, reporting, and tooling. The role requires strong fraud investigation, regulatory financial-services, payment-rail, data interpretation, writing, and cross-functional influence experience.

Manage and mature Mercury’s enterprise-wide third-party risk management program as it prepares for bank-level regulatory expectations. Responsibilities include conducting risk assessments, rating third parties, overseeing first-line due diligence, tracking remediation, maintaining reporting and metrics, supporting audits and exams, implementing tooling and automation, and improving policies and lifecycle processes. The role requires cross-functional influence across Procurement, Finance, Information Security, Legal, Privacy, and Compliance.

Own Mercury’s recruiting systems, including ATS, sourcing, scheduling, interview intelligence, Workday integrations, and headcount planning tools. Lead vendor evaluations, system migrations, integrations, data mapping, cutovers, training, permissions, workflows, and troubleshooting. Build dependable AI recruiting workflows and maintain a searchable recruiting knowledge layer. Partner cross-functionally with IT, People Ops, Finance, and AI teams while helping recruiters adopt operational changes.

Owns the cross-functional GTM Engine program across Growth Product, Marketing, Revenue, and GTM Data. Responsibilities include integrated planning, dependency and risk management, decision facilitation, leadership reviews, operating-cycle design, launch readiness, dashboards, written updates, and automation. The role creates a shared system for customer data, attribution, campaign execution, and collaboration across GTM teams.

Lead corporate development across M&A, strategic investments, market intelligence, investor relations, fundraising, and post-close integration. Responsibilities include sourcing and evaluating targets, financial modeling, diligence, synergy analysis, executive and board materials, KPI reporting, investor updates, and cross-functional integration workstreams. The role partners with Product, Engineering, GTM, Finance, Legal, People, and executive leadership to shape strategic decisions and grow Mercury’s corporate development capabilities.

Own and build Mercury's enterprise partnerships motion by sourcing and closing platform-scale, embedded finance and API-driven distribution deals. Lead outreach to C-suite partners, architect bespoke integration and commercial structures, model deal economics, and coordinate cross-functional teams from negotiation through legal close, integration, and launch.

Owns Mercury’s new-hire onboarding, apprenticeship, and internship programs. Responsibilities include designing learning experiences, coordinating facilitators and cohorts, supporting managers and mentors, building AI-enabled systems and automation, analyzing feedback and data, and partnering with Recruiting, People Operations, and company leaders to improve emerging-talent programs.

Build and own machine-learning models for small-business lending, including transaction classification, forecasting, anomaly detection, and revenue estimation. Deploy production models with testing, monitoring, and documentation. Partner with Credit and Product on underwriting policy, lending decisions, pricing, repayment terms, and uncertainty quantification. Establish ML standards while transforming financial data into defensible assessments of business health.

Build and own machine learning models for small-business lending, including transaction classification, cash-flow detection, revenue estimation, forecasting, and anomaly detection. Deploy production-grade models with monitoring, observability, testing, and documentation. Partner with Credit and Product on underwriting policy, lending decisions, pricing, repayment terms, and uncertainty quantification. Establish technical standards for machine learning across the data science team.

Lead full-cycle Director and VP executive searches across Engineering, Product, Design, and Data. Partner with founders and senior hiring managers to define roles, build market maps, advise on talent strategy, engage senior candidates, and deliver strong candidate experiences. Build long-term executive talent networks, host leadership events, and support high-priority hiring sprints.

Own full-cycle recruiting for specialized compliance, risk, information security, data governance, analytics, and occasional engineering roles. Partner with senior leaders to define hiring profiles, build targeted sourcing strategies, design interview processes, advise on talent markets, improve recruiting pipelines, and deliver inclusive candidate experiences. The role requires navigating ambiguous searches, translating technical requirements, and using recruiting data, automation, and AI to improve outcomes.

Lead fraud prevention product strategy and roadmap, balancing customer experience with risk mitigation. Design controls, holds, limits, verification journeys, and operational tooling. Partner with data science on machine learning models, establish risk and experience metrics, and scale fraud capabilities across Mercury’s product suite. Collaborate cross-functionally with risk, compliance, operations, support, and engineering teams to make informed decisions amid ambiguity.

Own the full sales cycle from outreach through close, build outbound pipeline with SDRs, identify leads, convert signups, and manage high-volume sales cycles. Partner with relationship management and partnerships teams to onboard customers and develop acquisition channels. Gather customer feedback to inform product improvements while serving founders, business owners, and finance teams.

Manage a high-volume portfolio of startup customers, serving as their primary relationship contact, supporting product adoption, retaining and expanding accounts, and identifying growth opportunities. Build relationships with founders and senior leaders, execute engagement playbooks, investigate customer issues, and collaborate with Sales, Partnerships, and Product teams to improve the customer experience and drive account growth.

Leads a new GTM Engineering function, setting technical strategy and managing 2–3 engineers while remaining hands-on. Builds production systems connecting marketing, sales, product, and data platforms; orchestrates GTM workflows; improves prospect qualification and routing; establishes measurement and experimentation; and applies AI with evaluation, testing, and human oversight. The role uses TypeScript, Node.js, Customer.io, Salesforce, Snowflake, and Haskell integrations.

Lead compliance advisory for Mercury’s AI and agentic banking products across discovery, design, launch, and iteration. Identify and mitigate risks involving AI outputs, agent permissions, consent, explainability, disparate impact, data leakage, prompt injection, third-party agents, and auditability. Define AI product compliance standards, documentation, logging, escalation, and human-review requirements. Monitor regulatory developments, support remediation and audits, manage concurrent workstreams, advise executives and partner banks, and mentor compliance professionals.

Senior Software Engineer responsible for leading card-platform projects from design through launch, building full-stack features, and maintaining highly reliable authorization, settlement, money movement, and reporting systems. The role requires understanding card payments, making architectural decisions, supporting observability and operations, mentoring engineers, and collaborating across product, design, risk, compliance, sales, and operations.

Own full-cycle recruiting for engineering and data roles, including sourcing, pipeline development, stakeholder communication, offer strategy, closing, and candidate experience. The recruiter will partner closely with hiring managers, understand technical teams and products, provide pipeline updates, and help build diverse, high-performing teams.

Own the daily workplace experience for Mercury’s New York office, including office operations, supplies, mail, visitors, access, safety, facilities requests, vendors, and budget coordination. Plan and execute monthly events, onsites, celebrations, and broader employee experience initiatives. Maintain an organized, attractive office, support desk and meeting-room setup, communicate updates, and lead improvements to workplace spaces and services.