Search the 23 jobs at Mercury

As the Head of AML Advisory at Mercury, you will lead the development and implementation of the BSA/AML program, working across compliance, risk, and product teams. Responsibilities include creating governance structures, ensuring adherence to regulatory requirements, and supporting compliance initiatives to protect the organization and its customers.

The Customer Support Specialist will assist users through chat, email, and phone, handle account requests, identify systemic flaws, and communicate user needs to partner banks. This role requires maintaining warm relationships with users and contributing to the improvement of internal tools and processes.

The Head of Risk Product will lead the Risk Product strategy at Mercury, developing product capabilities in banking, cards, and payments while ensuring compliance and risk management. This role involves guiding product teams, partnering with design and engineering, and enhancing Mercury's risk processes. The ideal candidate will have substantial fintech experience, strong communication skills, and an aptitude for creating excellent customer experiences.

As a Senior Frontend Engineer at Mercury, you will own product development within an autonomous team, collaborating with designers to create intuitive banking and fintech experiences. You will leverage your 4-7+ years of frontend experience, with a focus on React and TypeScript, to innovate and ship products that resonate with users.

The Partner Success Manager at Mercury will manage external partners and internal operations for the Partner Success team, driving new activations, overseeing project management, reporting analytics, and ensuring top-tier customer service across various teams. The role requires excellent communication and organizational skills in a fast-paced environment.

As a Software Engineer at Mercury, you will take ownership of projects, collaborate with designers and product leaders, and work on backend or full-stack development using Haskell, React, TypeScript, and Redux to create intuitive fintech products that enhance the customer experience.

As a Senior Detection & Response Engineer at Mercury, you'll monitor and respond to security incidents, improve SIEM tools, identify log weaknesses, create detection models, and participate in incident response, working with a skilled and cross-functional team.

The Senior Risk Strategist will drive risk strategy for Mercury Personal and product expansion by utilizing data analytics, leading cross-functional efforts, partnering with Compliance, and identifying opportunities for process optimization. This role involves building risk solutions across various domains and ensuring regulatory compliance while enhancing the customer experience.

As Head of KYC at Mercury, you will develop and execute the global KYC operations strategy, lead a team of over 50 professionals, enhance risk performance, ensure KYC review efficiency, and collaborate with multiple departments to improve customer experience and compliance. You will also provide reporting on program health to senior management.

The Senior Product Manager for Accounting User Experience at Mercury will lead the development of a seamless product that simplifies accounting for business owners, enabling collaboration with accountants and transforming complex financial data into insightful, user-friendly metrics. This role involves cross-team collaboration, tool design, and community building.

As an Onboarding Manager at Mercury, you will oversee and mentor a team of Onboarding Specialists, manage their performance, and ensure efficient onboarding processes for a diverse customer base. You will drive strategic planning, manage projects, and facilitate professional growth within the team while adapting to a fast-paced environment.

As VP of Design at Mercury, you will lead and grow a team of 40 designers, shape the design strategy aligning with business objectives, oversee brand evolution, manage talent and budgets, and collaborate across functions to ensure high-quality design in banking experiences.

The Sr. Strategic Operations Program Manager will lead cross-functional projects related to risk and compliance at Mercury, collaborating with various teams to drive strategic initiatives, facilitate communication, and respond to incidents effectively. This role involves designing operational systems and contributing to annual planning aligned with company goals.

As a Senior Manager of Performance Marketing, you will lead a team in developing strategies to enhance the company’s performance marketing efforts. Your responsibilities include managing the marketing team, collaborating with product, engineering, and sales teams, and analyzing data to set and report on KPIs. Strong technical and analytical skills are required, along with the ability to oversee both B2B and B2C marketing programs.

The Procurement Lead will drive cost-saving initiatives by negotiating vendor agreements, overseeing procurement processes, analyzing spend data, and managing vendor risks. This role involves collaboration with multiple departments to ensure compliance and efficiency while implementing best practices for procurement.

As a Senior Financial Partnerships Manager at Mercury, you'll manage strategic financial partnerships, ensuring successful integrations and escalations. Your role includes growing partnerships, product innovation, and collaborating with internal teams to drive efficiency. You will also work on contract negotiation with financial partners and maintain compliance with regulations while enhancing Mercury's network of financial relationships.

The Head of Strategic Relationship Management will lead a team focused on managing Mercury’s high-value accounts, develop scalable processes using CRM systems like Salesforce, enhance customer retention, identify growth opportunities, and build strong executive-level relationships. The role requires strategic thinking, leadership in high-growth environments, and a customer-focused approach.

As Head of Risk Engineering, you will lead the engineering team in designing and scaling systems for fraud detection and compliance. You will define a risk engineering strategy, build risk infrastructure, and develop user-friendly tools for internal teams, while ensuring compliance with regulations and leveraging data and machine learning for risk management.

As a Senior Product Manager in the Payments team at Mercury, you will lead the development of scalable payment systems, ensuring seamless money transfer experiences for users. Your role includes creating a strategic product roadmap, collaborating with stakeholders, conducting user research, and utilizing data analytics to prioritize product improvements. You will focus on balancing technical requirements with user experience while driving accountability throughout the product development process.

As a Senior Data Scientist at Mercury, you will derive insights from data, collaborate with Revenue, Marketing, and Growth teams, and develop data-driven experiments to improve user experience. You will build data pipelines, conduct analyses, and leverage advanced analytics techniques to inform decision-making and support the sales process through data-driven recommendations.