Mercury
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Seeking a Senior Product Manager to build systems behind growth engines, understand customers deeply, drive top-line growth, and work collaboratively with cross-functional teams at Mercury. Responsibilities include defining opportunities, setting roadmaps, leading product initiatives, and translating data insights. Experience in product management, working with growth/marketing/revenue teams, and using customer data platforms is required.
As a Sales Development Representative for Mercury, you will be the face of the company, reaching out to potential customers, conducting research, and generating interest through cold calls, social media, and email prospecting. Your role includes qualifying leads, building relationships with prospects, and tracking sales metrics. Must have 1 year of sales/business development experience and a passion for fintech.
Join the high-performing Sales Development Representative team at Mercury to reach out to potential customers, conduct research, qualify leads, and track sales metrics. Ideal for individuals who thrive on hitting targets, aspire to be top sales performers, and are energized by challenges.
Senior Product Manager role at Mercury focusing on building a high-quality end-to-end experience for users through defining future vision, setting roadmaps, partnering with product teams, leading initiatives, and translating data insights.
Seeking a strategic and thoughtful Team Lead to build and manage an international Support team for a fast-growing banking platform. Responsibilities include hiring and nurturing a competent team, improving support processes, collaborating with various teams, and championing user experience. Requires 3-5 years of leadership experience in customer support, technical proficiency in resolving banking system errors, and strong cross-functional collaboration skills.
Build and lead an international support team, manage growth, enhance support experience, work with various teams to improve products and customer-facing processes, solve technical issues, mentor team members, and champion user experience.
Creative and solutions-oriented counsel with expertise in privacy law and fintech to serve as an advisor to product teams. Must have at least 5 years of experience and a passion for mastering new areas of the law. Responsible for advising on legal regimes for privacy, product questions in financial services and payments, and building strong relationships with business teams at a scaling company. Experience in fintech or financial-information privacy is welcomed.
Seeking a highly motivated compliance professional to join our Product Compliance team. Responsible for covering a defined product portfolio on behalf of Compliance, advising product, engineering, and operational teams on compliance, risk, and control development. Support new product development and existing product scale.
As a Risk User Experience Specialist at Mercury, you will be responsible for responding to transaction limit request increases and making risk decisions on queued payments while providing excellent user experiences. You will work closely with the Risk User Experience Lead and contribute to maintaining a positive user experience while mitigating potential risks.
Lead the ideation, testing, and building of tools and programs to help finance leads build community, grow their careers, and support their companies at a financial technology company focused on startups. Conduct user research, prioritize and build programs, support operations, brainstorm ideas, and collaborate with internal and external experts.
Lead a team dedicated to systematizing data usage in production risk systems, collaborate with product and compliance teams, support engineers in developing solutions for data infrastructure gaps, and ensure personalized service ethos in data platform development.
Lead a team of backend engineers to build and maintain card issuing and transaction processing APIs, integrate with partner banks, and drive technical vision and architecture discussions.
Lead a team of sanctions investigators, develop procedures, and enhance Mercury's sanctions program through collaboration with cross-functional partners. Responsible for creating operational procedures, refining hits, and conducting investigations for sanctions, PEP, and adverse media.
Looking for a Head of Ecosystem Partnerships to lead strategic and technology partnerships, build and scale new programs, prioritize impactful partnerships, and drive business impact through innovative experiences for users.
As Head of Growth Marketing at Mercury, you will lead the growth strategy by building upon successful self-serve and adding a sales-led acquisition motion. Responsibilities include setting growth marketing strategy, managing a team, being data-driven, and collaborating with sales and product teams.
The Head of User Research is responsible for driving strategic user research, providing thought leadership and recommendations to the executive team, and advocating for high-quality research across the organization. This role requires 10+ years of experience in user research and 3+ years of experience leading research teams.
Join Mercury's invoicing team to create a new product vertical on top of banking foundations. Collaborate with designers and product leaders to ship lovable experiences. Ideal for those with backend, frontend, or full-stack development experience.
Lead a talented team of marketers to drive awareness, adoption, and revenue growth for Mercury's products. Collaborate with product and marketing teams to influence product roadmaps and improve sales win rates. Set short and long-term goals grounded in data and customer insights. Develop and nurture a high-performing product marketing team.
Senior Relationship Manager role at Mercury focused on managing Life Science customers, developing strategic account plans, providing financial solutions, and influencing product development. Requires 8+ years of Relationship Management experience in banking, life science, or fintech.
Lead a team of Disputes Specialists to deliver exceptional customer service, drive operational and strategic planning, and improve efficiency and effectiveness of the Disputes function. Collaborate cross-functionally to enhance the product and resolve technical issues while maintaining compliance with regulations.