Jobs at Merchants Fleet

Owns relationships with a portfolio of fleet-management clients, serving as their primary contact and trusted advisor. Responsibilities include resolving issues, supporting fleet lifecycle activities, developing strategic recommendations, conducting client reviews, monitoring account performance, promoting customer-facing technology, maintaining CRM documentation, supporting onboarding, and identifying retention and growth opportunities. The role collaborates cross-functionally to deliver service excellence and improve client outcomes.

Territory-based individual contributor responsible for hunting and growing fleet management accounts across MD, VA, DE, and northern NC. Use consultative sales to identify stakeholders, present leasing and fleet solutions (including EV conversions), manage CRM, negotiate deals, assess creditworthiness, and retain/expand client relationships. Home-office based with periodic regional travel.

Manage day-to-day operations of last-mile rental fleet, coordinating transportation, allocation, maintenance, vendor and client interactions. Support DSP onboarding, monitor systems (e.g., Five9), resolve operational issues, track activity, and recommend process improvements to scale program efficiency and utilization.