Teams at Mercedes-Benz of North Haven

Coordinates automotive service appointments, vehicle drop-offs and pick-ups, customer updates, service completion estimates, paperwork, and appointment-related issue resolution. Works closely with service advisors and technicians to support timely, efficient vehicle servicing. Requires customer service experience, strong organization, communication, multitasking, attention to detail, and proficiency with scheduling software and Microsoft Office.

Sell Mercedes-Benz Sprinter vans, commercial vehicles, fleet solutions, and select pre-owned inventory to business and retail customers. Responsibilities include prospecting, managing client relationships, conducting needs-based consultations, presenting financing and leasing options, following up on leads, meeting sales goals, and coordinating with finance, service, and management teams. The role requires automotive sales experience, CRM proficiency, a valid driver’s license, and flexible evening and weekend availability.

Lead retail sales operations for new and pre-owned Mercedes-Benz Sprinter vans. Responsibilities include recruiting and coaching sales consultants, managing deal structure and pricing, coordinating with F&I, inventory, upfit, and BDC teams, improving CSI, overseeing lead follow-up, monitoring sales and profitability metrics, and ensuring accurate CRM and desking-system reporting. Previous retail automotive management experience with both new and pre-owned vehicles is required.