Jobs at Mentimeter AB

Own commercial growth for an enterprise customer portfolio across EMEA, including expansion, upselling, pipeline development, renewals, forecasting, and risk management. Build relationships with new stakeholders, teams, and use cases while maintaining a commercial focus. Partner with Customer Success Managers to drive customer value, retention, and growth. The role is onsite in Stockholm and requires clear English communication, SaaS sales experience, and quota-carrying commercial performance.

Manage and expand enterprise customer accounts across North America by driving renewals, upsells, pipeline growth, and net revenue retention. Build strategic customer relationships, negotiate software agreements, forecast opportunities, use data for decision-making, and collaborate with Customer Success, Marketing, Product, and Sales teams. The role excludes new-logo sales, implementation, adoption, and day-to-day support.

Generate new business by qualifying leads, running outbound campaigns, developing opportunities, and handing qualified prospects to Account Executives and Relationship Managers. The role involves engaging enterprise customers globally, using customer and product data to assess opportunities, presenting qualified leads, and continuously improving sales processes, analysis, and tactics in a SaaS environment.

Manage a portfolio of higher-education enterprise customers to drive adoption, onboarding, training, and retention. Collaborate with Relationship Managers, Product, Marketing, and Sales to deliver webinars, workshops, and data-driven insights, monitor customer health, and inform product and commercial strategy.

Manage enterprise customer accounts, driving onboarding, adoption, usage, retention, and engagement. Act as a strategic advisor to C-level stakeholders, lead webinars, workshops, and training, monitor usage data, and develop scalable customer success strategies. Collaborate with Sales, Product, Marketing, and Business Development to improve the enterprise offering and represent customer needs. The role excludes new contract closing, commercial ownership, and day-to-day support.

Lead the data and ML strategy for Mentimeter Insights, building an intelligence platform that turns interaction data into actionable recommendations. Define measurement and experimentation standards, partner on architecture, ensure models learn and improve over time, guard against failure modes, and connect ML products to business outcomes like retention and expansion.

Serve as an AI-enabled Executive Partner to Mentimeter's Management Team: run meeting rhythms, prepare agendas and board materials, convert notes into decision logs, manage calendars and governance cycles, track high-priority projects and action items, coordinate complex scheduling, travel and events, and maintain confidential governance records.

Lead global strategy and executive relationships for a portfolio of strategic enterprise customers. Coordinate regional account and customer success teams, build multi-year account plans, run Executive Business Reviews, identify expansion opportunities, and create frameworks and playbooks for global account management. Act as strategic partner to the VP Strategic Accounts to shape portfolio direction and growth.

Lead and build Mentimeter's product-led growth function, owning acquisition, activation, retention, monetisation and expansion. Define PLG strategy, set metrics and experimentation infrastructure, own acquisition P&L, orchestrate GTM and PLG-to-sales handover, and hire and develop senior growth leaders while shaping product and AI-native growth strategy.

The Strategic Account Manager at Mentimeter will manage a portfolio of 5 to 10 enterprise accounts, driving retention and expansion strategies, and aligning closely with senior stakeholders for strategic collaboration.

As a Strategic Key Account Manager, you will manage a portfolio of enterprise accounts, focusing on retention, expansion, and executive engagement while developing comprehensive account strategies and driving complex negotiations.

Lead technical and business engineering across 5–8 teams via Engineering Managers and Staff Engineers. Own technical direction, architecture, quality, capacity allocation, and leadership development. Align product, technology, and delivery outcomes, drive autonomous teams, manage technical debt, and accelerate adoption of AI-driven engineering practices.

Manage a focused portfolio of high-value enterprise customers, build structured success plans, drive cross-departmental adoption, lead executive-level conversations and workshops, identify and mitigate risk, and create advocacy and expansion opportunities tied to business outcomes.

Lead design direction and quality for Mentimeter's Engagement Suite, define experience vision and architecture, drive product impact and metrics, recruit and develop product designers, ensure coherence across product boundaries, and apply AI to design exploration, prototyping, and delivery.

Lead Mentimeter's discoverability strategy across organic, paid and AI-driven channels. Build technical SEO foundations, design AI-native workflows and an operating system for content discovery, run experiments, measure business impact, and enable cross-functional teams to produce faster, localized, high-impact content.

As a Sales Development Representative, you will qualify leads, engage potential clients, and assist in developing sales processes to drive growth at Mentimeter.

As a Relationship Manager, you will expand DACH Enterprise customers by driving revenue growth and building strategic relationships while ensuring customer satisfaction and reducing churn.

Own commercial expansion and renewals for DACH enterprise customers. Build strategic relationships, drive revenue growth, manage pipelines and upsell opportunities, collaborate with Customer Success and SDRs, and use data to inform customer decisions and reduce churn.

Design and build scalable workplace integrations (Microsoft Teams, Google Workspace, Slack, AI agents). Implement backend systems for token lifecycles, webhooks, queues, monitoring, and enterprise-grade security and compliance. Collaborate with product, design, and engineering to ship reliable, well-tested solutions and developer-friendly integration documentation.

Lead the Workplace Integrations product team to define and execute a 12–24 month integrations strategy. Ship integration features (PowerPoint, Google Slides, LMS, AI agents) that drive retention and frequency, run rigorous discovery with customers and partners, set success metrics, resolve strategic tradeoffs, coach junior PMs, and align cross-functional teams on security, go-to-market, and partnership opportunities.