Jobs at Mending

Build and maintain client and internal healthcare analytics covering savings, utilization, PMPM trends, member attachment, and provider engagement. Define consistent metrics in SQL and Metabase, create self-service reporting, and develop ROI models, benchmarks, case studies, and research supporting sales and retention. Partner with engineering on data models and integrations while independently analyzing and communicating complex claims, eligibility, and DPC data using tools such as Python, R, SAS, Tableau, and Excel.

Open-ended opportunity for candidates interested in joining Mending, a healthcare technology company focused on Direct Primary Care infrastructure, data platforms, and collaboration among healthcare stakeholders. Applicants should introduce themselves and explain how they could contribute. Candidates must be based in the New York City metropolitan area.

Own provider operations across credentialing, URAC compliance, documentation, audits, onboarding, roster data, panel capacity tracking, payment inquiries, and vendor management. Support DPC practices directly, maintain accurate marketplace data, resolve operational issues, and improve workflows using AI tools. The role requires strong organization, communication, independent execution, and comfort building processes in an ambiguous healthcare startup environment.

Manage and grow signed TPA and health plan accounts through relationship-building, renewals, and expansion. Own end-to-end implementations, run business reviews, manage reporting, and improve client success processes across sales, network, engineering, and analytics.

Build and maintain scalable backend systems and data pipelines for healthcare workflows. Collaborate cross-functionally to automate provider and patient workflows, prototype features, ship production-ready code, and ensure systems are maintainable and scalable.

Own new-business sales to win employer and TPA customers: prospecting, outbound outreach, discovery, product education, end-to-end deal management, proposal/contracting, market feedback, and travel (20-50%).