Jobs at Melroc Group

Leads the inside sales and customer support team, drives e-commerce sales growth, mentors staff, handles customer inquiries and quotes, manages order records, and collaborates with marketing and operations. Analyzes sales data and market trends to identify opportunities and improve customer satisfaction. The role is full-time and in-office in West Henrietta, New York.

Coordinates marketing activities across Melroc Group and portfolio companies. Manages website and social media content, writes blogs and case studies, supports video creation, develops marketing collateral, coordinates events, and maintains brand guidelines. The role also tracks marketing budgets, records activity, supports communications, and collaborates with internal teams, service providers, and portfolio companies while maintaining confidentiality.