Jobs at Mejuri

Develops brand concepts and visual designs across digital, print, social, email, retail, and product experiences. Owns projects from concept through execution, collaborates with copywriters and cross-functional partners, presents work to stakeholders, evolves visual systems and brand guidelines, and applies emerging design and AI tools. The role requires managing multiple deadlines, maintaining design consistency, and delivering effective, on-brand creative campaigns.

Lead piercing studio operations and deliver safe, high-quality piercing services. Manage the customer journey, provide styling and jewelry expertise, explain procedures and aftercare, maintain hygiene and legal compliance, oversee inventory and records, promote appointments, and train store staff on customer experience standards. The role requires needle-piercing expertise, knowledge of jewelry materials and sizing, sterilization experience, and current safety certifications.

Build and maintain performant, accessible, SEO-focused web applications using Shopify and Hydrogen. Lead frontend architecture, refactor systems, improve code quality, and develop AI-assisted workflows and customer-facing AI features. Collaborate with design, product, and backend teams, while mentoring developers and contributing to testing, planning, code reviews, and retrospectives.

Leads all aspects of a Mejuri retail store, including profitability, sales performance, customer experience, staffing, coaching, operations, inventory, visual merchandising, and community events. The Store Manager recruits and develops talent, monitors KPIs and expenses, maintains brand standards, drives customer acquisition and retention, and ensures smooth daily operations. French and English fluency is required, along with at least three years of retail people-management experience.

Build annual budgets and monthly and quarterly forecasts across departments, stores, and the consolidated business. Prepare weekly cash flow reports, financial and headcount reporting packages, variance analyses, and decision-support analyses. Partner with business stakeholders, challenge forecast assumptions, identify risks and opportunities, improve planning processes, and develop fluency in financial systems and statements.

Lead the piercing studio and oversee the complete customer journey, including consultations, piercing services, styling, transactions, aftercare education, checkups, and downsizing. Maintain health, safety, hygiene, legal, inventory, and record-keeping standards. Train and support store staff, promote piercing services, build local clientele, manage bookings and supplies, and collaborate with store leadership to improve studio operations and customer experience.

Lead and coach the sales floor team to deliver exceptional, personalized customer experiences; meet sales KPIs; manage daily store operations, inventory, transactions, and visual merchandising. Maintain product expertise, support campaigns, and ensure store standards. Bilingual French/English required; must handle physical demands and flexible hours.

Lead the piercing studio and oversee the complete customer journey, including consultations, piercing services, styling, transactions, aftercare education, checkups, and downsizing. Maintain health, safety, hygiene, sterilization, inventory, legal compliance, client records, and equipment standards. Promote piercing services, build clientele, support sales-floor excellence, train staff, coordinate scheduling, and collaborate with store leadership to improve studio operations and customer experience.

Support the store manager in all store operations: deliver exceptional customer service, coach and develop staff, drive sales and KPIs, manage inventory and visual merchandising, execute store events, and ensure operational and safety standards. Serve as second-in-command, contributing to hiring, training, scheduling, loss prevention, and cross-functional collaboration with corporate teams.

Provides warm, personalized customer service in a jewelry retail store, advises customers on products, promotes services such as piercing and engraving, and achieves sales and customer-experience KPIs. Supports back-of-house order processing, inventory organization, merchandising standards, loss prevention, and store operations. Builds positive team relationships, communicates customer insights to management, and represents Mejuri’s brand values. This is a seasonal onsite role supporting the holiday period, with potential permanent employment based on performance and business needs.

Provides warm, knowledgeable customer service in a Mejuri retail store, styling customers and promoting products and services such as piercing and engraving. Supports sales goals and KPIs, processes orders and BOPIS pickups, maintains back-of-house organization and inventory, reduces shrink, upholds visual merchandising standards, and contributes to a positive team environment.

Own unit sales forecasting and translate it into monthly receipt dollar needs across assigned pillars. Drive monthly S&OP, manage inventory coverage and size distributions, track forecast accuracy, handle lifecycle forecasting for new and existing styles, partner with Supply on inventory risk, and continuously improve demand planning processes and tooling.

Lead floor salesperson who delivers exceptional, personalized customer service, coaches and develops the sales team, drives sales KPIs, manages daily store operations (transactions, inventory, opening/closing), supports visual merchandising, and maintains store standards. Bilingual French and English required.

As the Lead Piercer, oversee piercing services, ensure customer satisfaction, maintain studio standards, manage inventory, and promote Mejuri's brand and products. Mentor other piercers and educate clients about aftercare and services.