Jobs at Medius

Lead multiple customer-facing software implementation projects from planning through delivery. Manage scope, resources, timelines, budgets, risks, issues, documentation, and stakeholder communication. Serve as the primary customer contact, facilitate workshops, guide best-practice solutions, coordinate project teams, and control commercial changes. The role requires independent decision-making, strong organization, and hands-on understanding of cloud-based applications, with occasional travel to client or company sites.

Lead customer implementations of Medius’s spend management suite across local and international markets. Responsibilities include solution design, configuration, workshops, training, testing, go-live, hypercare, process analysis, optimization, documentation, change requests, and project reporting. The role requires managing multiple implementation tasks while guiding customers through the full onboarding lifecycle.

Provide technical support for Medius AP Automation and spend management products. Handle customer tickets involving payments, reports, and application issues; investigate emails, logs, and databases; reproduce problems; document solutions; and collaborate with R&D, QA, and ERP teams. The role requires understanding ERP and financial workflows, accounts payable processes, communication skills, and fluency in English. This is a full-time hybrid position based in Tunis, Tunisia.

Lead end-to-end implementations of Medius cloud-based spend management solutions for national and global customers. Manage project scope, resources, timelines, budgets, documentation, change requests, stakeholder reporting, and delivery methodology. Serve as the primary customer contact, facilitate workshops, guide best-practice solutions, and coordinate project teams to achieve successful outcomes. The role requires strong communication, organization, IT understanding, and occasional travel.

Design product features end-to-end, from problem framing and prototyping through engineering delivery. Contribute to user research, usability testing, design-system improvements, and design critiques. Collaborate closely with product managers and engineers, use AI-assisted design tools including Figma AI and generative prototyping, and develop a stronger independent design perspective.

Owns the product strategy, backlog, discovery, specifications, testing, and roadmap for Medius’s SAP or D365 F&O ERP integration. The role works closely with customers, partners, engineering, customer-facing teams, and other product managers. Responsibilities include evaluating ERP ecosystem changes, defining requirements and acceptance criteria, prioritizing technical and customer needs, supporting agile delivery, and serving as the ERP integration subject-matter expert.

Serve as US HR SME managing compliance, HRIS (HiBob), PEO liaison (ADP TotalSource), onboarding/offboarding, payroll and benefits (including 401(k)), employee relations and ER cases (PIPs), policy updates, audits, and US-specific HR projects while partnering with global HR and payroll teams.

Provides L2 technical support for AP automation, capture, and procurement applications. Troubleshoots application and technical issues, identifies root causes, supports customers and partners, documents resolutions, and collaborates with R&D, L1 Support, and Consulting. The role requires Polish and English proficiency, knowledge of SQL, XML, and JSON, strong analytical and problem-solving skills, and customer-focused communication. Experience with APIs, SaaS, OCR, eInvoicing, ERP systems, and data integrations is advantageous.

Designs and delivers internal product and technical enablement for delivery, support, and customer success teams. Develops onboarding, product-release, regulatory-readiness, customer, and partner learning programs. Facilitates live and virtual workshops, creates self-paced content, collaborates with subject matter experts, maintains LMS materials, supports certification programs, and tracks learning effectiveness. The role is remote in Tunis with occasional office days.

Advises strategic customers on optimizing Medius spend-management workflows, increasing automation, and improving process efficiency. Analyzes customer data, recommends configurations and best practices, explains new features, and supports testing and go-live activities. Partners with Professional Services and Customer Success teams while managing multiple customer engagements. The role requires experience in finance systems, consulting, SaaS applications, and Source-to-Pay or Purchase-to-Pay processes.

Drives new-logo revenue across the Benelux mid-market by prospecting, managing complex 6–9 month sales cycles, engaging senior finance stakeholders, presenting ROI-driven solutions, negotiating contracts, forecasting pipeline, and exceeding quota. The role requires consultative SaaS selling, strategic account planning, executive communication, and collaboration with Sales Engineering, Marketing, Customer Success, and Product teams.

Build and maintain scalable ETL/ELT pipelines and data processing on Azure Databricks. Develop data infrastructure supporting customer features, AI/ML, analytics, and reporting. Contribute to Terraform, infrastructure as code, DevOps, reliability, security, performance, data modeling, governance, and quality standards. Help shape the platform backlog, identify improvements, and establish scalable data patterns across Medius products.

Advise international customers on optimizing Medius workflows, increasing automation, and improving process efficiency. Analyze customer data, recommend best practices and configurations, explain new features, and support testing and go-live activities. Collaborate with Professional Services and Customer Success teams while managing multiple customer engagements. The role is based in Tunisia, requires English communication, flexible hours for North American customers, and some client-site travel.

Lead end-to-end customer implementations of Medius spend management solutions across local and international markets. Responsibilities include project planning, resource and budget management, solution configuration, customer workshops and training, testing, go-live, hypercare, process analysis, optimization, documentation, and stakeholder reporting. The role combines project management with functional consulting and requires strong communication, IT implementation knowledge, and fluency in French and English.