MedImpact Healthcare Systems Benefits Overview

Designs, develops, delivers, and evaluates internal training programs, e-learning content, instructional materials, and new-hire training. Translates complex technical and regulatory information into accessible learning experiences using instructional design methodologies and multimedia tools. Collaborates with subject matter experts, supports client training, monitors learner progress, maintains learning resources, and identifies emerging training needs related to Medicaid and company programs.

Designs, develops, delivers, and evaluates internal and client-facing Medicaid and Government Programs training. Creates e-learning, instructor-led materials, guides, job aids, assessments, multimedia content, and curricula using instructional design methodologies. Collaborates with subject matter experts, facilitates training, supports new-hire development, maintains learning repositories, monitors learner progress, and tracks Medicaid regulatory updates. The role requires client interaction, strong communication, and domestic travel up to 20%.

Supports the development, maintenance, quality review, publication, and distribution of health plan documents, policies, procedures, workflows, standard operating procedures, reference materials, reports, and presentations. Interviews personnel to verify documentation accuracy, processes daily health plan ID card orders, recommends workflow and compliance improvements, and maintains document repositories. The role requires strong organization, attention to detail, customer service, communication, and collaboration skills.