Teams at MedImpact Healthcare Systems

Develops, tests, maintains, and supports complex software applications. Translates business requirements and technical designs into robust working software, troubleshoots issues, participates in code reviews, and contributes to engineering processes. Collaborates with analysts, technical leads, clients, and project teams in Agile environments. The role also involves creating UML and technical documentation, mentoring less experienced staff, managing multiple projects, and supporting front-end and back-end web integration.

Manages client relationships, service delivery, implementations, renewals, and operational support for pharmacy benefit management clients. Leads cross-functional teams, gathers requirements, manages complex projects, analyzes claims results, resolves configuration issues, tracks milestones, and ensures contractual commitments and customer satisfaction. The role also identifies improvement and business development opportunities, mentors junior account managers, and communicates client requirements across internal teams.

Manages complex and strategic PBM client accounts, overseeing client relationships, financial performance, renewals, contract negotiations, service delivery, growth, and profitability. Develops strategic account plans, leads business reviews and client meetings, analyzes pricing and benefit scenarios, coordinates internal teams, supports implementations and sales presentations, mentors Account Executives, and travels domestically up to 35%.