Jobs at MEDFAR Clinical Solutions

Provide front-line technical support and troubleshooting for EMR software; configure/customize forms, reminders, devices, e-prescribing, and interfaces; train clients and internal staff; test new features; collaborate with finance, billing, interface and development teams; travel to client sites up to three days per week.

Manage accounts receivable follow-up, analyze AR aging, handle denial management and claim resolution, maintain productivity targets, communicate with clients and internal teams, update SOPs, train and mentor team members, and support continuous process improvements in physician RCM.

Sell MEDFAR's MYLE EMR to frontline healthcare clinics in Ontario. Prospect and penetrate territory, conduct on-site product demonstrations, develop pipeline and upsell opportunities, manage customer follow-ups and relationships, collaborate with sales and internal teams, and meet sales quotas while traveling frequently within the Ontario Health East region.

Senior individual-contributor prompt engineer responsible for redesigning and modularizing prompts, selecting and pairing LLMs, defining clinical-quality criteria, building evaluation and validation frameworks, ensuring production readiness with GenAIOps/CI-CD, and mentoring future prompt designers while collaborating with product, clinical, QA, and client teams.

Lead prompt engineering for MEDFAR's clinical AI (CoeurWay, MYLE EMR): modularize prompts, select and evaluate LLMs, define validation and evaluation frameworks, build automated testing and CI/CD-ready prompt tooling, collaborate with product/clinical teams, and mentor future prompt designers.

Conceive, develop and maintain healthcare system integrations using HL7/FHIR and APIs. Design secure scalable architectures, support production systems, ensure regulatory compliance, document solutions, collaborate with clinical stakeholders, and lead integration projects.

Support the DO manager and specialist to build a learning community. Develop and update technical training content and practical activities, organize two-week onboarding sessions, assess knowledge retention via exercises and exams, evaluate trainee performance versus criteria, share results with managers, promote continuous learning, and implement content updates.

Senior Cloud/DevOps specialist designing, deploying and maintaining scalable, secure cloud platforms using IaC, CI/CD, containers and observability. Leads platform standardization, implements SRE practices and FinOps, mentors team members, and drives continuous improvement in infrastructure, monitoring and operations.

Lead end-to-end EMR (MYLE) implementations for clinics across British Columbia, managing project plans, data validation, stakeholder coordination, risk mitigation, workflow analysis, and change management to ensure timely, high-quality deployments and smooth transitions to operations.

Responsible for auditing and modularizing monolithic prompts, selecting and evaluating LLMs, defining clinical output quality criteria, building validation and regression tests, designing evaluation suites, mentoring the team, and operationalizing prompts for production with CI/CD and observability.

Design, build, and maintain robust data transfer systems and interfaces for healthcare data. Define architecture, develop scalable integration solutions, ensure reliable processing of FHIR/HL7/CDS and XML/JSON/CSV data, troubleshoot performance, mentor team members, and communicate technical risks and progress to stakeholders.

Support clinic staff in adopting the web-based MYLE EMR via remote and on-site deployments, tailored training, technical configuration, interface building, process optimization, presentations, and project reporting. Coordinate onboarding projects, implement corrective/preventive measures, and ensure client satisfaction and smooth clinical workflows.

Handle accounts receivable tasks including AR calling, denial management, claim resolution, monitoring web portals for unposted claims, responding to client emails, and tracking open inventory to process claims before TFL.

Design, develop and evolve robust data-transfer systems and interfaces for healthcare. Define architecture, implement scalable solutions, handle complex health data (FHIR/HL7), monitor and optimize transfers, collaborate with stakeholders, mentor team members, and communicate technical progress.

Lead client implementations of the MYLE web-based EHR: gather clinic requirements, configure infrastructure, build functional interfaces, deliver remote and on-site training, create materials and project reports, and implement corrective actions to ensure successful adoption and optimized clinical workflows.

Sell and demonstrate the MYLE cloud-based EMR across Eastern Ontario. Build relationships with frontline clinics, negotiate SaaS agreements, develop and execute regional sales strategy, collaborate with cross-functional teams, support prospecting and events, and ensure successful customer deployments and product adoption.

Sell MEDFAR's MYLE EMR to frontline healthcare clinics in Ontario. Prospect, demo, and follow up with potential clients, develop territory, upsell, coordinate with internal teams, and travel regularly to client sites in the Ontario Health East region.

Support clinics to implement and optimize MEDFAR's web-based EMR by assessing client needs, planning deployments, configuring interfaces, conducting remote and on-site training, creating project reports and presentations, providing ongoing support, and improving clinical processes.

Design, implement, and maintain secure, scalable Azure cloud infrastructure and platform capabilities. Lead infrastructure and platform initiatives, build and optimize CI/CD pipelines, implement IaC, improve observability and reliability, enforce secure cloud practices, troubleshoot issues, and mentor team members to improve operational excellence and deployment automation.

Drive MYLE adoption across Eastern Ontario by delivering product demos, negotiating SaaS agreements, building relationships with frontline clinics, collaborating with cross-functional teams, supporting prospecting and events, and adapting sales strategy to market needs.