Jobs at MEDFAR Clinical Solutions

Develops sales for MEDFAR’s MYLE electronic medical record platform across Ontario Health East. Responsibilities include prospecting healthcare clinics, presenting products, coordinating demonstrations, analyzing sales and upsell opportunities, maintaining client relationships, conducting follow-ups, and collaborating with sales and internal teams. The role requires frequent travel to client offices in the Ottawa and broader Ontario Health East region.

Lead MEDFAR’s Ontario sales strategy, revenue growth, and regional market expansion. Manage, coach, and develop SDR and AE teams; drive prospecting, demonstrations, negotiations, and new business closure. Build healthcare stakeholder and partner networks, monitor sales performance metrics, support strategic opportunities, and collaborate with Marketing, Product, Onboarding, Deployment, Customer Success, and Sales Operations. This field-based GTA role requires regular travel throughout Ontario and occasional travel to Montreal.

Leads cloud security integration across R&D, designing secure .NET architectures and Azure CI/CD pipelines. Implements DevSecOps practices, authentication systems, application security controls, penetration testing, vulnerability mitigation, documentation, and compliance activities. Provides technical leadership and mentorship to development teams while maintaining security throughout the software development lifecycle.

Drive MYLE SaaS sales across Eastern Ontario by presenting the product, managing complex healthcare sales cycles, negotiating agreements, and building clinic relationships. Develop and optimize sales strategies, collaborate with internal teams and Sales Development Representatives, participate in prospecting events, monitor market trends, and support successful customer initiatives. The role requires frequent travel across Ontario and to Montreal, bilingual French and English communication, and a valid driver’s license with vehicle access.

Conçoit, déploie et maintient des infrastructures cloud évolutives et sécurisées. Définit les standards de plateforme, automatise les déploiements, améliore l’observabilité, le monitoring et la fiabilité selon les pratiques SRE. Analyse les architectures et les coûts cloud, met en œuvre des initiatives FinOps, pilote des projets complexes et accompagne les membres de l’équipe. Le poste exige une collaboration étroite avec les architectes, les équipes produit et les parties prenantes, dans un environnement hybride ou à distance au Québec.

The Chief Revenue Officer will own MEDFAR’s full revenue engine across sales, marketing, and partnerships. Responsibilities include developing go-to-market and pricing strategies, scaling sales and marketing teams, managing SaaS revenue metrics and forecasting, building strategic partnerships, and collaborating with Product, Finance, and HR. The role requires healthcare SaaS experience, primary care market knowledge, executive communication skills, bilingual English and French fluency, and frequent domestic and international travel.

Own MEDFAR’s full revenue engine across sales, marketing, and partnerships. Develop go-to-market strategy, scale sales and marketing teams, improve SaaS forecasting and revenue metrics, oversee pricing and packaging, build strategic alliances, and drive ARR growth. The role partners with Product, Finance, and HR while representing revenue strategy at the executive and board levels. Success requires extensive healthcare SaaS leadership, primary care market expertise, strong executive communication, bilingual English and French fluency, and frequent domestic and international travel.

Assister les clients (cliniques, hôpitaux, professionnels) par téléphone, courriel ou visioconférence pour les questions de facturation MYLE. Clarifier des factures, guider sur les plateformes de facturation et paiement, diagnostiquer problèmes, proposer des solutions, collaborer avec équipes internes et escalader les cas complexes.

Provide bilingual (FR/EN) customer support for MYLE billing and payment tools: respond to inquiries by phone/email/video, clarify invoices, analyze discrepancies, propose solutions, collaborate and escalate tickets to resolve client billing issues.

Support clinics to implement and optimize MEDFAR's web-based EMR by assessing client needs, planning deployments, configuring interfaces, conducting remote and on-site training, creating project reports and presentations, providing ongoing support, and improving clinical processes.

Coordinate technical support operations by maintaining tools, documenting procedures, optimizing processes, producing dashboards and forecasts, supporting staffing and budgets, participating in quality/ISO initiatives, training new hires, and providing occasional frontline support to ensure service quality and operational efficiency.

Own and improve Technical Support operations by configuring support tools, documenting procedures, identifying process improvements, maintaining dashboards and forecasts, analyzing performance metrics, supporting ISO/QA initiatives, onboarding staff, and providing ad-hoc operational support including calls and emails.

Provide phone and email technical support for MEDFAR's MYLE EMR, diagnose billing and software issues, resolve or escalate tickets, collaborate with technical teams, and contribute to the knowledge base and process improvements. Support coverage includes varied shifts and occasional on-call/night work.

Provide phone and email technical support for the MYLE EHR: troubleshoot issues, identify root causes, propose solutions, escalate complex tickets to engineering, collaborate with support team, and contribute to the knowledge base. Role includes shift work, hybrid/remote arrangement, and progression from Associate to Specialist levels.

Own reliability, security, and continuity of Medgen production environments. Manage Windows and Linux servers, HA configurations, backups, DR, deployments, and CI/CD automation. Coordinate vulnerability assessments, incident response, cloud/hybrid evaluations, and infrastructure modernization.

Own reliability, security, and continuity of Labgen production: manage Windows/Linux servers, HA, networking, backups/DR, production deployments, CI/CD, monitoring, cloud evaluation, incident response, vendor relations, and compliance.

Senior software developer responsible for designing, building and maintaining secure healthcare system integrations using HL7 and FHIR. Develop and support APIs, collaborate with clinical stakeholders, ensure regulatory compliance and system stability, document solutions, and lead integration projects.