Teams at MEDFAR Clinical Solutions

Provide phone and email technical support to clinics and healthcare professionals using the cloud EHR MYLE. Triage and resolve issues, escalate complex tickets to engineering, contribute to the knowledge base, and collaborate with the support team. Follow defined shift schedules and participate in internal training and onboarding.

Support clinics to implement and optimize MEDFAR's web-based EMR by assessing client needs, planning deployments, configuring interfaces, conducting remote and on-site training, creating project reports and presentations, providing ongoing support, and improving clinical processes.

Senior Cloud/DevOps specialist designing, deploying and maintaining scalable, secure cloud platforms using IaC, CI/CD, containers and observability. Leads platform standardization, implements SRE practices and FinOps, mentors team members, and drives continuous improvement in infrastructure, monitoring and operations.