Teams at Medallion

Build and ship production-grade features across frontend and backend, scope and lead projects, mentor engineers, and contribute to product and technical roadmap using the company tech stack.

Lead and develop an Engagement Management team to deliver high-quality post-sales enterprise customer experiences. Oversee relationship management, escalation resolution, data-driven milestones, process optimization, cross-functional alignment, and metrics tracking to improve retention, satisfaction, and long-term value.

The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.