Jobs at MDVIP

Manage end-to-end provider enrollment and contracting for affiliated physicians, including credentialing applications, payer and Medicare submissions, data reconciliation, compliance, reporting, and issue resolution. Serve as a liaison among physicians, internal teams, insurance carriers, clearinghouses, and regulatory bodies. Provide guidance on enrollment and billing requirements, maintain accurate provider records, analyze discrepancies and risks, and resolve complex or escalated enrollment cases.

Own the lead-to-sale conversion funnel from marketing-qualified lead through paid membership enrollment. Lead cross-functional initiatives across Marketing, Sales, Analytics, CRO, Product, and CRM teams to improve conversion rates, optimize website and sales handoffs, manage experiments, forecast enrollment, and report funnel KPIs. The role influences Salesforce and Marketo workflows, lead nurturing, acquisition channels, and customer journey optimization.

Oversee revenue cycle operations across multiple physician practices, including billing partners, claims processing, patient billing, insurance follow-up, coding compliance, payment variances, and payer contracts. Analyze Epic and Athena reports, identify claim issues, improve cash flow, provide metrics and recommendations, support practice stakeholders, and ensure compliance with billing regulations and data privacy requirements.

Leads provider enrollment and credentialing operations for affiliated physicians, managing team performance, payer and regulatory relationships, complex escalations, contracting coordination, data governance, compliance, reporting, and process improvement. Provides expert guidance to physicians, practice staff, leadership, legal teams, and external partners while analyzing enrollment data, mitigating risks, supporting payer participation strategies, and delivering training and executive-level insights.

Provides comprehensive administrative support to multiple C-suite executives by managing complex calendars, travel, meetings, communications, presentations, action items, and confidential information. Coordinates with executives, Board members, employees, and external partners; supports strategic projects, events, and business operations; and improves administrative processes. Requires strong organization, communication, judgment, discretion, initiative, and proficiency with Microsoft Office and business collaboration tools.

Own and harden on-premises and hybrid infrastructure across network, server, cloud, identity, and security platforms. Lead patching, vulnerability remediation, zero-day response, OS hardening, PKI and certificate management, segmentation, firewall and wireless security, privileged access, logging, and Azure security posture improvements. Support HIPAA, penetration test, and risk assessment remediation while maintaining 24/7 reliability, documenting procedures, and coordinating with Security, DevOps, project managers, and data center teams.

Prepares practice-level financial statements, bank and balance sheet reconciliations, general ledger entries, cost allocations, budgets, variance analyses, and audit schedules. Manages practice cash balances, reviews purchase orders, and presents financial results to physicians and stakeholders. Responds to financial inquiries and provides analysis and decision support to physician practices and operational leaders.

Leads and scales marketing operations by improving workflows, automation, demand planning, ordering experiences, and operational efficiency. Manages marketing initiatives end to end, including timelines, budgets, vendors, and outcomes. Identifies cost-saving opportunities and uses data, AI-based planning tools, and cross-functional collaboration to drive proactive, scalable marketing execution.

Creates persuasive, audience-focused copy for physicians and patients across paid social, advertorials, white papers, email, landing pages, brochures, and member communications. Conducts competitive research, maintains brand voice and compliant templates, uses AI tools to scale content production, and partners across teams on physician recruitment, practice transitions, patient acquisition, and retention. Presents creative concepts to stakeholders while managing projects independently across the full marketing funnel.

Lead end-to-end delivery of website and online enrollment initiatives: own and prioritize technical product backlog, define user stories and metrics, run Agile ceremonies, coordinate cross-functional delivery, champion AI-first workflows, manage releases, and ensure site reliability, security, performance, SEO, and conversion optimization.

Conduct outbound and inbound calls to sell MDVIP memberships to patients, document all interactions in Salesforce, meet performance metrics, coordinate with affiliated physicians/staff, resolve issues, and escalate as needed.

Manage and scale paid search performance by developing acquisition strategies, running A/B tests, optimizing campaigns and bids, expanding keywords/audiences, collaborating with agencies and cross-functional teams, and delivering insights to meet growth and CAC targets.

Lead clinical onboarding and Annual Wellness Program launches for new/replacement physician offices. Coordinate training schedules, lab and equipment training, AWP performance tracking, room setup, and cross-functional communication. Provide frontline support, deliver in-person and remote training, maintain training documentation, and monitor compliance and AWP completion metrics.

Manage a portfolio of physician practices across the DFW area, driving membership growth, revenue, retention, and physician/patient satisfaction through relationship management, data-driven growth plans, onboarding, and high-touch support. Regular in-territory travel and performance accountability required.

Lead marketing for physician transitions to MDVIP, owning messaging, creative, channel strategy and performance testing. Diagnose patient and physician pain points, prioritize enhancements, run pilots, optimize multi-channel cadences (email, mail, text, in-office), partner with physicians, report enrollment and engagement metrics to leadership, and keep playbooks current with consumer healthcare marketing trends.

Provide tier-one and tier-two support for athenaOne EHR, troubleshoot access/workflow/configuration issues, manage and document support tickets in Salesforce, analyze trends and root causes, assist with user provisioning and system validation, collaborate with internal teams, and contribute to knowledge base and process improvements.