Jobs at Maze

As a Full Stack Product Engineer, you will design and deliver features, collaborating with product teams while taking ownership of projects and ensuring system performance and maintainability.

The role involves managing a sales pipeline for strategic accounts, building relationships with executives, and achieving revenue targets. Candidates should have significant SaaS sales experience, strong communication skills, and the ability to operate in a fast-paced environment.

Lead core product initiatives for Maze's AI assistant, coordinating cross-functional teams to understand customer needs and drive product strategy, execution, and prioritization.

The Customer Success Manager at Maze will drive user adoption, support mid-market customers in research practices, and own renewal strategies. The role involves educating clients on the product, analyzing customer usage, and advocating for client needs within the company. Additionally, the manager will lead executive reviews and identify opportunities for account expansion.

The Customer Success Manager will support customers in adopting Maze's product, drive research maturity, manage renewals, and provide strategic guidance to elevate customer usage and satisfaction.

Manage and grow strategic accounts by prospecting new business and upsells, build executive relationships in Research/Product/Design, coordinate internal teams to close contracts, forecast revenue, and share best practices and product feedback.