Teams at Maze

The Customer Success Manager will support customers in adopting Maze's product, drive research maturity, manage renewals, and provide strategic guidance to elevate customer usage and satisfaction.

The Customer Success Manager at Maze will drive user adoption, support mid-market customers in research practices, and own renewal strategies. The role involves educating clients on the product, analyzing customer usage, and advocating for client needs within the company. Additionally, the manager will lead executive reviews and identify opportunities for account expansion.

The Senior Research Partner at Maze collaborates with teams to integrate user research into product development, leading customer engagements and providing best practices in UX Research.