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Provide frontline technical and product support to B2B SaaS customers via email and chat. Escalate and coordinate with technical teams on complex product issues and enhancements. Troubleshoot integrated applications and software issues. Learn about subscription analytics, revenue recognition accounting, invoicing processes, and payments processes.

As an Implementation Consultant at Maxio, you will guide new customers through onboarding, data migration, and financial operations optimization. You will work closely with CFOs and CEOs of SaaS businesses to ensure successful implementation of the Maxio platform. Key responsibilities include training, account configuration, and creating financial clarity for customers.