Teams at Max Retail

The Director of Sales will lead retailer acquisition, manage SDRs and closers, own forecasting and conversion performance, coach reps, hire and ramp teams, design incentives, and improve sales workflows. This leader will also drive automation and AI adoption, partner with Product and RevOps on product-led growth, manage outsourced partners, and oversee tradeshow execution and follow-up.

Manage seller relationships, conduct onboarding and advanced training, support product adoption, prevent churn, identify expansion opportunities, resolve escalated issues, and monitor account health using CRM tools and analytics. Collaborate with Sales, Marketing, Product, and Engineering while contributing to process improvements and mentoring junior team members.