Matterport
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The Customer Support Engineer will provide technical support to SMB and Enterprise customers, resolving diverse issues through phone, email, and chat. Responsibilities include diagnosing product bugs, working with various teams to improve services, maintaining high customer satisfaction, and adhering to service level agreements.
The Enterprise Account Executive at Matterport will develop and execute account plans for strategic enterprise accounts, forecast sales revenue, manage the entire sales process, and build relationships with key stakeholders. The ideal candidate will have extensive experience in enterprise sales, excellent communication skills, and the ability to identify client needs and deliver value-based solutions.
The Associate Business Development Representative will engage with prospective customers, generate new business opportunities, and work closely with the Account Executive team. Responsibilities include maintaining high outbound calling activity and following up on leads while striving to meet KPI targets.
The Enterprise Account Executive will develop and execute account plans for strategic accounts, manage the sales process from prospecting to closure, and maintain relationships with clients. This role involves forecasting sales revenue, preparing responses to RFI, RFQ, and RFP, and managing a strong lead pipeline using Salesforce.com CRM.
The Staff Software Engineer will design, implement, and deploy new features and services for the Matterport Platform. Responsibilities include building APIs and backend services, mentoring junior engineers, and ensuring proper monitoring of live environments. The role requires familiarity with microservices and agile practices, along with strong problem-solving skills.
The Sr. Staff Software Engineer will design, implement, and deploy new features and services for the Matterport Platform, focusing on building APIs and backend services in an api-heavy, microservices environment. Responsibilities include mentoring junior engineers, ensuring code maintainability, and managing technical projects from start to finish.
The Associate Business Development Representative will engage with prospective customers, generate new business opportunities, and work closely with the Account Executive team to drive sales growth. Responsibilities include maintaining high outbound calling activity, researching accounts, and improving sales processes.
The Associate Business Development Representative at Matterport will focus on sourcing and connecting with prospective customers, generating new business opportunities, maintaining high outbound calling activity, and facilitating effective follow-up with leads. This role involves working closely with the Account Executive team and achieving sales KPIs and targets.
The Associate Business Development Representative will engage with prospective customers, generate new business opportunities, and maintain high outbound calling activity. They will research assigned accounts, follow up with leads, and work towards KPI targets while collaborating with the Account Executive team to drive growth.
As an Associate Business Development Representative at Matterport, you'll engage with prospective customers, generate new business opportunities, maintain high outbound calling activity, and research accounts to facilitate effective follow-up. You'll work closely with the Account Executive team and strive to meet KPIs, all while telling a compelling story about how products can address business challenges.
The Lead Sales Operations Manager will enhance sales effectiveness and processes in the Americas region. Responsibilities include driving sales performance measurements, forecasting, operational excellence, and leading sales program strategies while collaborating with cross-functional teams.
The Director of Global Sales Enablement will lead the sales enablement initiatives to increase sales productivity and support the sales team across various functions, including Sales, Marketing, and HR. Responsibilities include training program development, analysis of sales skills, and creating sales enablement content.
The API/SDK Customer Support Engineer assists customers with issues related to the Matterport API and SDK. Responsibilities include troubleshooting API/SDK problems, building sample applications, maintaining customer satisfaction, and collaborating with various teams to enhance product quality.
The Senior Marketing Analyst will analyze digital marketing performance across various channels, develop dashboards and reports, conduct A/B testing, and collaborate with cross-functional teams to optimize acquisition and retention strategies. This role focuses on data-driven insights to enhance campaign performance and marketing ROI.
The Community Manager role involves developing and executing engagement strategies for real estate agents and photographers, facilitating networking, managing social media content, organizing events, and monitoring community metrics. The ideal candidate will have strong communication skills and a background in community management, with a focus on enhancing collaboration between these two professional groups.
The Senior Events Manager will lead the planning and execution of trade shows and corporate events, manage vendors, oversee onsite operations, collaborate with stakeholders to define objectives, and conduct post-event reviews while ensuring compliance with company policies and budget constraints.
The Marketing Manager for Japan will lead Matterport's marketing strategies to enhance brand awareness and drive revenue growth in the Japanese market. Responsibilities include developing marketing plans, driving pipeline growth through campaigns and events, collaborating with channel partners, managing budgets, and using data analytics for performance management. Frequent collaboration with the sales team and cross-functional teams is expected, along with travel within Japan.
The Sr. Director of Software Engineering will lead the design and scaling of the Matterport Platform, overseeing planning and prioritization of new features and services, integrating customer-facing services, advocating for innovative architecture, and mentoring engineering teams.