Jobs at Mattermost

The Senior Technical Account Manager leads Mattermost deployment and integration for enterprise clients, ensuring high reliability and security. They communicate technical concepts, build relationships, and provide guidance on technical challenges, while capturing customer feedback to influence product development.

The Technical Sales Engineer will lead technical activities, deploy solutions in secure environments, enable partners, and ensure customer success in Japan.

Lead an agile engineering team focused on developing mission-critical software for US national security. Engage directly with customers to translate requirements into engineering work and maintain high standards in code quality and delivery.

The Senior Technical Account Manager leads deployment and integration of the Mattermost platform, ensuring client success through technical guidance and relationship management in the UK and Francophone Europe.

The Senior Account Executive for the Navy Sector will develop strategic territory plans, manage sales cycles, and build relationships with Navy stakeholders to drive new business and revenue growth for Mattermost's software solutions.

Own and modernize the companys governance, risk, and compliance program across federal and commercial markets. Lead certification and surveillance cycles, run risk and third-party vendor programs, apply GRC engineering and AI for automation and continuous controls monitoring, coordinate external audits, manage customer security assurance, and grow a scalable GRC team.

Hunt and close net-new enterprise logos and expand strategic accounts across the Americas. Own full sales cycle from outbound prospecting to close, engage VP/C-level stakeholders, deliver tailored demos, negotiate contracts, maintain pipeline and forecasts in Salesforce, and collaborate with cross-functional teams to drive deal velocity and customer outcomes.

The Senior React Native Engineer will architect and evolve a mobile app for limited connectivity, focusing on performance, testing, mentorship, and security compliance.

Lead company-wide transformation of test automation and quality engineering: define vision and roadmap, architect scalable testing frameworks across server/web/mobile/desktop, integrate AI/LLM for test generation and flakiness management, establish observability and quality gates, mentor engineers, and partner with leadership to embed quality across the SDLC.

Lead SRE to define SRE strategy, architecture, and roadmap; design and operate containerized, compliant cloud environments; build observability, incident management, automation, and developer platform capabilities; mentor SRE team and collaborate with security, compliance, and product teams to ensure reliability at scale.

As a Forward Deployed Engineer, you will collaborate with defense and intelligence agencies to deploy customized Mattermost solutions in secure environments, addressing complex operational challenges and integrating AI capabilities.

Manage inbound net-new sales, expansions, and renewals across EMEA. Qualify and close small-to-mid deals, identify upsell opportunities, partner with AEs on complex deals, and maintain CRM hygiene and forecasting.

Manage federal account renewals and expansions, identify upsell/cross-sell opportunities, and act as a trusted advisor. Coordinate with Account Executives and cross-functional teams, maintain CRM hygiene and forecasting, and engage with Federal procurement and partner ecosystems to drive retention and growth.