Jobs at Marshmallow

Manage affiliate and influencer relationships, build and deploy email and organic social campaigns (Braze, Figma), coordinate campaign delivery, maintain AI-assisted performance reporting and dashboards, and automate reporting workflows.

The Senior CRM Operations Manager will own and evolve CRM operations, build governance frameworks, support stakeholders, and drive campaign execution through data insights and collaboration across teams.

Lead technical strategy for claims fraud data science, designing and shipping production ML and Generative AI/LLM systems. Drive system-level improvements for model integration, monitoring, feedback loops and QA. Influence cross-functional product and engineering decisions to scale AI-driven claims automation and improve measurement of performance and uncertainty.

The Staff Data Scientist will provide technical leadership in Claims, developing ML and AI systems for risk decisioning and fraud detection, collaborating with cross-functional teams to scale decisioning and enhance claims automation.

Lead a small team of pricing data scientists to own loss-ratio views, translate analytics into commercial pricing actions, drive cross-functional investigations with claims/finance/product, and communicate performance and risk trends to senior stakeholders to inform pricing strategy.

As a Product Designer, you'll work in a cross-functional team to solve complex design challenges for claims, conduct research, and implement high-quality designs while collaborating with various stakeholders.

Develop pricing models using SQL and Python, analyze claims, communicate insights, and collaborate with engineering on pricing strategies. Opportunity to manage a small team.

Own and ship end-to-end Android features for a cross-functional product team: design and implement scalable Kotlin/Compose solutions, influence architecture and technical roadmap, lead medium-to-large projects, ensure high test coverage and robust CI/CD, and collaborate closely with product and design.

As a Senior Software Engineer, you'll drive automation for insurance policies, create efficient solutions, manage technical challenges, and mentor junior team members. You'll work within a product team to enhance and support the Claims Management System and ensure system performance and reliability.

The Motor Pricing Actuary will lead the pricing for motor insurance at Marshmallow, develop pricing models, and ensure regulatory compliance while maintaining actuarial governance. Responsibilities include claims analysis, collaborating with external actuaries, and capital modelling to support business outcomes.

Senior technical accounting role owning complex, judgement-intensive accounting across the Group (insurance, car finance, SPV, consolidation). Lead FRS 102 transition, revenue recognition remediation, audit readiness, balance sheet reconciliations, and coach junior staff. Collaborate cross-functionally with Engineering, Data, FP&A, Actuarial, and auditors to embed technical accounting controls and resolve legacy issues.

Lead development and deployment of multimodal and generative AI models to automate and optimise claims processing. Build end-to-end ML solutions, integrate with MLOps, evaluate new data sources (fraud signals, open banking, telematics), and design agentic AI to streamline workflows while collaborating cross-functionally to measure impact and ensure production reliability.