The Head of Claims oversees the entire claims function, ensuring effective claims management, regulatory compliance, and superior customer outcomes while managing claims risk.

Lead the ML Ops function, manage a team, oversee model deployment pipelines, and drive ML Ops strategy and innovation.

Lead the supply chain strategy for Marshmallow Claims, drive efficiency, enhance customer experience, and manage partnerships across teams.

The PPC Performance Manager will manage PPC performance across various channels, optimize campaigns, collaborate with teams, and drive business outcomes through effective management of Google Ads and analytics.

Manage Paid Social performance channels, overseeing strategy, budgets, and execution of campaigns. Collaborate cross-functionally to drive efficiency and optimize results.

The Data Analytics Lead will define the analytics vision, manage KPIs, lead a team of analysts, conduct hands-on data analysis, and foster collaboration across teams to drive customer retention and engagement strategies.

Lead the Platform & DevEx team, overseeing cloud infrastructure, developer experience, and strategic improvements. Mentor engineers, manage AWS ecosystem, and ensure operational excellence while driving productivity and security compliance.

This role involves providing high-quality, personalized customer support, focusing on renewals and retention while fostering strong relationships with customers. Responsibilities include real-time support through live chat, handling inquiries, and collaborating with cross-functional teams to improve customer satisfaction.

The Customer Happiness Executive provides high-quality, personalized customer support, focusing on renewal inquiries, cancellation cases, and collaboration with cross-functional teams to enhance customer experience.

The Pricing Manager oversees home insurance pricing, driving revenue, managing loss ratios, and collaborating with cross-functional teams for sustainable growth.

As a Senior Lead in Customer Operations, you will manage Team Leaders, collaborate with stakeholders, and drive process improvements while ensuring high customer service standards and team engagement.

Lead the First Party Investigations team, ensuring high-quality investigations, compliance, and team development through coaching and performance insights.

The Senior Analytics Engineer will design and manage data models, collaborate across departments, optimize data platforms, and mentor team members, focusing on scalable, efficient data solutions.

As an AI Applied Scientist, you will develop customer-facing AI solutions, enhance conversational AI capabilities, and ensure quality while collaborating with cross-functional teams.