Teams at Marshmallow

Manage affiliate and influencer relationships, build and deploy email and organic social campaigns (Braze, Figma), coordinate campaign delivery, maintain AI-assisted performance reporting and dashboards, and automate reporting workflows.

The Senior CRM Operations Manager will own and evolve CRM operations, build governance frameworks, support stakeholders, and drive campaign execution through data insights and collaboration across teams.

Lead technical strategy for claims fraud data science, designing and shipping production ML and Generative AI/LLM systems. Drive system-level improvements for model integration, monitoring, feedback loops and QA. Influence cross-functional product and engineering decisions to scale AI-driven claims automation and improve measurement of performance and uncertainty.