Jobs at Marqeta

Provide legal and regulatory advice on prepaid, debit, and credit card products; assess and mitigate payment-related legal risks; advise cross-functional teams and sponsor banks on product launches; monitor and analyze payments regulations; manage outside counsel; support product, engineering, risk, and go-to-market stakeholders to ensure compliance and enable product development.

Lead CX strategy by mapping cardholder journeys, analyzing VoC and unstructured feedback, and developing an end-to-end CX roadmap. Drive implementation of systems, processes, service standards and AI-enabled tooling, partner cross-functionally and with external agencies, track CX KPIs tied to business outcomes, and translate findings to senior leadership while managing change to improve customer loyalty and satisfaction.

Lead end-to-end program due diligence reviews for card issuing and payment programs, coordinating cross-functional stakeholders and partner banks. Manage project workstreams, evolve risk assessment frameworks and dashboards, ensure bank-specific compliance, and identify process improvements across third-party risk management. Provide consultative guidance to GTM teams and senior leadership.

The Assistant General Counsel, Corporate, will oversee SEC reporting, corporate governance, board support, insider trading compliance, and legal support for corporate transactions. This role requires extensive public company securities expertise, strong drafting skills, and collaborative leadership across departments.

Lead the Network Operations team in modernizing Marqeta's infrastructure from traditional data centers to a cloud-native architecture, ensuring 99.999% uptime. Oversee cloud networking, team management, automation initiatives, and corporate network infrastructure. Negotiate vendor contracts and ensure reliable connectivity across all locations.

Lead Marqeta's global total rewards strategy, overseeing compensation, variable pay, equity, and benefits programs. Provide strategic counsel to executive leadership and the Compensation Committee, ensure regulatory and equity compliance globally, drive benchmarking and continuous improvement, and build a high-performing compensation and benefits team.

As a Technical Account Manager at Marqeta, you will manage technical customer relationships, provide solutions, advocate for customers, and facilitate cross-team collaborations to enhance the customer experience in payments.

Lead the technical roadmap and design for Marqeta's core issuing and processing platform. Drive high-impact initiatives to improve performance, reliability, scalability, and cost-efficiency. Write, review, and optimize code across the stack, partner with product, mentor technical leads, and evangelize best practices for resiliency, security, and multi-region systems.

Lead and scale the Credit onboarding engineering team to build, operate, and modernize a resilient, secure, cloud-native credit platform. Drive AI-first automation, partner with cross-functional stakeholders, improve engineering standards and execution, lead architecture decisions, mentor senior engineers, recruit talent, and deliver highly available systems at scale.

Lead enterprise AI product strategy, governance, and adoption for internal platforms and employee tooling. Prioritize high-value AI and automation use cases, run pilots, evaluate vendors, define FRDs/TRDs, manage delivery (QA/UAT, deployments, hypercare), and drive change management and metrics reporting to deliver measurable business value in a regulated fintech environment.

Lead the enterprise AI and automation product strategy, governance, and adoption for internal platforms. Prioritize use cases, run pilots, evaluate vendors, define FRD/TRD, manage backlog and delivery, oversee QA/UAT and deployments, and drive change management and measurement to ensure measurable business value and compliance in a regulated fintech environment.

Lead Marqeta's marketing analytics function to define B2B attribution, build analytical infrastructure and forecasting, partner with RevOps/Finance, and manage a team delivering executive reporting, experiment design, and AI-driven insights to link marketing investments to pipeline and revenue outcomes.

Support a global strategic account by building relationships, uncovering revenue opportunities, coordinating cross-functional teams, delivering exceptional client service, using data to shape account strategy, and driving continuous process and product improvements.

Lead design and development of cross-platform web and mobile UI tooling and React Native SDKs. Architect reusable components, optimize mobile performance, integrate REST/GraphQL backends, implement CI/CD and testing, mentor engineers, and collaborate with product and design to deliver high-quality cardholder experiences.

Lead and grow a team of enterprise AEs and AMs targeting F1000 customers in payments. Develop and execute strategic sales plans, build executive relationships, drive new logo bookings and in-year expansion, manage forecasts and pipeline, and align cross-functionally to deliver complex, multi-product platform solutions.

Manage day-to-day workplace operations at Oakland HQ including vendor and amenity programs, event coordination, front desk support, badging, shipping/receiving, facilities tasks, health & safety readiness, JIRA request triage, and employee engagement to foster a welcoming on-site workplace.

Lead the design and execution of Marqeta's Identity Platform, managing systems for KYC compliance, team mentorship, and cross-functional collaboration.

Lead IT Product Management and Software Asset Management for internal enterprise systems (ERP/CRM/HRIS). Set product strategy, prioritize demand, govern SaaS lifecycle, lead OCM and adoption, oversee delivery (QA/UAT/releases/hypercare), build metrics, and manage and develop a cross-functional BT product and asset team.

Lead design, build, and operate an end-to-end Identity Platform for KYC/KYB, overseeing CIP, CDD, sanctions screening, and continuous risk monitoring. Drive AI-first automation to reduce manual reviews, mentor engineers, manage reliability and incidents, and represent technical solutions to customers and regulators. Partner cross-functionally to shape roadmap and ensure regulatory compliance and extensibility across jurisdictions.

The Senior Account Executive will lead partnerships in the payments ecosystem, manage customer relationships, drive sales processes, and facilitate contract negotiations. They will leverage technical expertise to articulate Marqeta's value, qualify leads, and work cross-functionally within the company.