Teams at Marks and Spencer

Leads M&S Food’s commercial performance and trading strategy across Ireland, including buying, pricing, promotions, local sourcing, supplier partnerships, demand planning, availability, regulatory compliance, and market representation. Defines growth strategy, oversees multifunctional commercial teams, manages supplier and supply-chain risks, supports transformation and investment decisions, and acts as the senior interface with GB commercial, marketing, retail operations, logistics, finance, and product development teams.

Lead day-to-day operation, availability, resilience, and security of the enterprise network platform. Manage incidents, problems, changes, escalations, root cause analysis, suppliers, governance, compliance, monitoring, automation, reporting, and KPI frameworks. Drive continuous improvement, operational excellence, reliability, and cost-effectiveness across cloud, data centre, WAN, LAN, wireless, and security environments while communicating effectively with technical and non-technical stakeholders.

Manages Employment Tribunal claims, including deadlines, correspondence, disclosure, witness statements, pleadings, bundles, chronologies, settlement documents, and hearing preparation. Collaborates with HR and operational stakeholders to gather evidence and support investigations. Maintains litigation trackers, identifies trends and risks, and recommends process improvements. Uses Microsoft Copilot and other approved AI tools for drafting, research, summarization, and workflow efficiency while protecting confidentiality.