Teams at Marks and Spencer

Deliver exceptional in-store customer service by providing one-to-one styling and fitting appointments (including lingerie bra fits), recommending products, using digital tools to personalise service, maintaining speed and high standards during busy periods, and adapting to shifting priorities and store needs.

Provide one-to-one styling and bra-fitting consultations, recommend products in-store and online, use digital tools (Sparks App, in-store devices), maintain high standards of speed and accuracy, adapt to shifting store needs, and deliver excellent customer service during scheduled retail shifts.

Deliver high-quality, fast-paced customer service in menswear through 1:1 styling, fittings, and product recommendations. Use digital tools to personalise experiences, maintain store standards, work allocated shifts, adapt to changing priorities, and support the store’s retail transformation and sales targets.