Jobs at Markkula Center for Applied Ethics

Supports enrollment management technology projects through integration testing, query and source-format adjustments, troubleshooting, test-case creation, data verification, report development, and AI result validation. Works across Slate, Workday, PowerFAIDS, Snowflake, and CollegeVine AI, collaborating with IT teams and providing project feedback. The role also tests financial aid communications, college financing plans, duplicate-management processes, and data-lake outputs.

Provides front-line technical support to university faculty, staff, students, and guests through phone, email, chat, and in-person channels. Troubleshoots hardware, software, operating systems, networks, Wi-Fi, VPN, authentication, telephony, printing, mobile devices, and security compliance issues. Documents incidents, escalates unresolved problems, develops support documentation, trains and monitors student staff, reviews ticket trends, and contributes to service improvements. The position is fully on-site and may support events, conferences, and other campus or external locations.

Co-manages gift processing and records operations, including gift and event entry, pledge creation, stock processing, reconciliations, fund creation, data integrity, deposits, and reporting. Serves as liaison to Finance, supervises and mentors staff, improves workflows, manages database processes, supports charitable gift compliance, and acts as backup to the department director.

Administers undergraduate and graduate financial aid applications, eligibility reviews, awards, scholarships, verification, enrollment adjustments, and Return to Title IV processes. Counsels students, parents, and campus partners; interprets federal, state, and institutional regulations; leads outreach and presentations; supports compliance, reconciliation, reporting, and system testing. Uses Workday and other financial aid systems, assists with process improvements, trains staff, and provides customer service while exercising independent judgment.

Santa Clara University School of Law seeks entry-level and lateral faculty specializing in U.S. criminal law, criminal procedure, and evidence. Candidates should demonstrate strong scholarship, a rigorous research agenda, and teaching excellence. Successful applicants will teach one or preferably two bar-tested subjects, contribute to the criminal law program, support a diverse student body, and strengthen the law school community through leadership and service.

Provides confidential administrative and operational support to the Dean of Students Office and Residential Learning Community Program. Responsibilities include managing records and databases, maintaining FERPA compliance, coordinating schedules and events, monitoring budgets, processing financial transactions, supporting communications, managing room reservations, and supervising 4–6 student employees. The role also coordinates office projects, maintains filing systems, prepares reports, and serves as a resource for students, faculty, staff, and parents.

Leads executive education programs and strategic client accounts from design through delivery and follow-up. Manages client relationships, business development, enrollment, budgets, logistics, events, marketing coordination, CRM records, and performance reporting. Collaborates with executives, faculty, vendors, and university teams while supervising student interns and improving program workflows, learner experiences, and account growth.

Leads major gift fundraising for Santa Clara University by managing a portfolio of 125 high-net-worth prospects. Responsibilities include identifying, cultivating, soliciting, and stewarding donors; developing proposals and solicitation strategies; collaborating with university leaders; tracking donor activity in Blackbaud CRM; incorporating planned giving; and meeting fundraising performance goals. The role requires frequent external meetings, travel, relationship management, and demonstrated success securing substantial annual gifts.

Performs university-wide cybersecurity operations, including security request triage, risk consultations, workflow automation, API integrations, incident investigation, alert and vulnerability triage, and incident reporting. Reviews third-party systems, infrastructure configurations, identity environments, and data flows for security weaknesses and compliance with FERPA, HIPAA, GLBA, PCI, and related standards. Partners with IT teams and stakeholders to remediate risks and improve security processes.

Supervises evening and weekend library circulation and help desk operations. Processes borrowing, course reserves, holds, interlibrary loans, billing, catalog updates, and retrieval requests. Provides customer and basic reference assistance, resolves patron issues, oversees student employees, manages schedules, opens and secures the library, and supports collection and service improvement projects. Requires an associate degree and two years of library circulation or equivalent customer service experience.

Manages interlibrary loan, document delivery, and LINK+ resource-sharing services for a university library. Oversees daily workflows, service quality, policies, copyright compliance, statistics, staff development, and operational improvements using library automation systems. Supervises library and student assistants, staffs the help desk, provides basic patron assistance, supports circulation, participates in assessment and committees, and coordinates with internal and external library partners.

Provides Tier Two, on-site and remote technical support for faculty, staff, students, and guests. Administers Jamf Pro and Microsoft Intune, manages macOS and Windows imaging, patching, policies, encryption, and endpoint management. Troubleshoots hardware, software, networking, MFA, VPN, printing, telephony, and account issues. Maintains Active Directory and lab systems, develops automation and documentation, manages support tickets, and performs hardware repairs and provisioning.

Leads graduate online program recruiting, enrollment strategy, outreach, marketing analysis, and admissions operations. Manages recruitment forecasts, CRM processes, campaigns, events, prospect communications, and student engagement while partnering with graduate schools and financial aid teams. Supervises two assistant recruiting directors, develops team training, monitors funnel performance, and drives application, admission, yield, and enrollment targets.

Provides administrative and operational support for a university accessibility education office. Responsibilities include front desk and constituent support, budget tracking and reconciliation, purchasing, staff supervision, website and communications management, AIM portal administration, event coordination, confidential records handling, compliance support, and process improvement. The role also assists students, faculty, and staff with accessibility-related workflows while coordinating office operations, testing logistics, outreach, reports, and safety requirements.

Conducts neutral, thorough Title IX, EEO, civil rights, harassment, discrimination, and retaliation investigations involving university students, faculty, and staff. Responsibilities include investigative planning, interviewing parties and witnesses, evidence collection, credibility assessments, report writing, policy and legal analysis, informal resolution support, compliance monitoring, outreach, training, and confidential case management.

Manages daily development operations and provides strategic administrative support across fundraising teams. Responsibilities include calendar and travel coordination, budgeting and financial reconciliation, hiring and onboarding support, vendor contracts, records management, donor and gift administration, event logistics, project coordination, reporting, and workflow improvement. The role supports donor engagement, fundraising programs, team development, and cross-functional collaboration while handling confidential information and maintaining efficient departmental operations.

Plans and executes reunion fundraising campaigns for assigned undergraduate classes, cultivating alumni donors, recruiting and managing volunteers, coordinating direct mail and email outreach, and soliciting leadership gifts of $1,000 to $100,000. The role analyzes campaign results, maintains donor records, coordinates with major and planned giving teams, stewards volunteers and donors, and conducts frequent local fieldwork plus semi-annual travel.

Administers and optimizes high-performance computing infrastructure, including Linux and Windows systems, compute nodes, parallel storage, InfiniBand networks, Slurm scheduling, backups, virtualization, and monitoring. Supports system imaging, patching, security, disaster recovery, capacity planning, software licensing, and infrastructure upgrades. Collaborates with enterprise IT, information security, vendors, faculty, and students; documents procedures, provides technical guidance, participates in projects, and performs on-call support. Requires hands-on troubleshooting, automation, customer service, and continuous infrastructure improvement.

Provides senior administrative support to the School of Engineering Dean’s Office, including calendar and event coordination, policy and workflow maintenance, financial transactions and budget reconciliation, visitor and hiring logistics, onboarding, communications support, records management, and occasional supervision of student employees. Coordinates events from planning through execution and collaborates with university departments, vendors, faculty, staff, students, and external partners.

Manages implementation of a $10 million, five-year university grant, coordinating project plans, timelines, budgets, compliance, reporting, partner contracts, stakeholder communications, events, and evaluation. The role tracks multiple workstreams, identifies risks, supports governance committees, prepares narrative and financial reports, and coordinates internal departments and external partners. It may provide direction to grant personnel and requires occasional travel. The position is initially a three-year fixed-term appointment with potential extension.