Jobs at Mark43

Provide customer-facing, engineering-focused support for a production SaaS platform: triage tickets, reproduce and debug frontend/backend issues, write and run SQL, develop small fixes or scripts, escalate complex problems, participate in incident response and product improvements.

The RMS Architect leads the end-to-end implementation of Records Management System solutions, ensuring effective adoption through training, configuration, and customer engagement.

Lead FP&A analysis, forecasting, budgeting, and long-range planning. Build financial models, partner with cross-functional leaders, support month-end variance analysis, executive reporting, process improvements, and cash forecasting.

Mark43 invites applicants to join their Talent Community for potential job opportunities. They emphasize qualifications, privacy, and security measures, ensuring equitable opportunities for all candidates.

Lead the iOS platform technical direction, design and implement native iOS features using Swift, collaborate with Android on shared logic via Kotlin Multiplatform, mentor engineers, improve CI/CD and testing, resolve production issues, and drive architecture and release processes for mission-critical public safety apps.

Mark43 is inviting applicants for their engineering team, without a specific role. They'll reach out if a match is found.

This general application encourages candidates interested in diverse roles related to People Operations at Mark43 to apply, highlighting mentorship and personal growth opportunities.

The Product Manager will drive execution of CAD workflows, collaborate with engineering and cross-functional teams, and integrate emerging technologies into mission-critical operations.

Mark43 seeks applicants for various finance roles. Successful candidates will join a team committed to social responsibility, mentorship, and professional growth.

Mark43 seeks applicants interested in various roles to support mission-critical software for first responders. Opportunities for growth and mentorship are provided.

Mark43 invites applicants for general roles to empower communities through technology. Successful candidates will build software for first responders, with opportunities for growth and teamwork.

Lead Mark43's AI-enabled engineering initiative by designing and orchestrating multi-agent systems that plan, write, review, test, and deploy software. Write prompts, scaffolding, and tool integrations (VCS, test runners, internal APIs), evaluate agent performance, prototype LLM-based workflows, collaborate cross-functionally, mentor teammates, and contribute to on-call rotations.

Lead end-to-end execution of cloud infrastructure programs, coordinate cross-functional teams (engineering, product, security, compliance), manage timelines, risks, budgets, and dependencies, report status to senior leadership, drive Agile delivery improvements, and ensure compliance with security and regulatory frameworks.

The role involves designing and developing a universal search platform, integrating data, leading system architecture, and mentoring junior engineers.

The Customer Experience Manager will advocate for clients, foster product adoption, resolve issues, and collaborate with teams to enhance user satisfaction post-implementation.

The Customer Experience Manager advocates for clients, ensuring needs are met throughout the product lifecycle. Responsibilities include relationship building, feedback tracking, tracking NPS scores, and collaborating with cross-functional teams.

The Customer Experience Manager advocates for clients, assists in product adoption, captures feedback, manages relationships, and collaborates with teams to ensure client satisfaction post-implementation.

Serve as a client-facing trusted advisor to drive product adoption, user satisfaction, and renewals. Participate in pre- and post-implementation, advocate for client needs, capture feedback for product teams, track issue resolution, manage NPS and surveys, collaborate cross-functionally, and travel frequently to client sites to support change management and workflows.

Design, build, and operate integrations between the Mark43 platform and external systems (911, state DBs, evidence systems). Lead API and messaging architecture, implement REST APIs, message-queue and event-driven pipelines, ensure observability and testing, collaborate with product and partners, and contribute to coding standards and sprint planning.

Lead the development of a search and data integration platform, ensuring architecture, integration, and delivery of complex software systems in a safety-focused environment.