Teams at Mark Miller Subaru

Manages the used vehicle department, including inventory acquisition, appraisals, pricing, reconditioning, merchandising, sales performance, profitability, and compliance. Analyzes market trends and dealership metrics to improve inventory turn and gross profit. Collaborates across sales, finance, service, and marketing while developing high-performing sales teams and maintaining customer satisfaction.

Helps customers select vehicles, provides pricing, manages sales transactions, follows up with customers and sold orders, and maintains dealership inventory and lot presentation. The role includes handling floor and phone inquiries, learning new and used inventory, supporting accessory sales, and delivering transparent, customer-focused service.

Manages dealership finance and insurance activities, including structuring vehicle deals, verifying credit applications, coordinating lender funding, presenting financial products, maintaining regulatory compliance, and supporting profitability. Builds lender relationships, prepares reports and funding packages, protects customer information, supervises and coaches sales staff, maintains customer satisfaction, and completes required Subaru certification and professional training.