Teams at Mapon

Drive B2B revenue growth in Estonia by prospecting and acquiring high-potential clients, understanding customer needs, presenting tailored SaaS solutions, negotiating contracts, closing deals, and achieving sales targets. Build long-term client relationships while identifying upselling and cross-selling opportunities. The role requires fluent Estonian, strong English, communication and negotiation skills, and independent motivation. Experience in SaaS, fleet management, telematics, or sales leadership is valued.

Manage and grow a portfolio of B2B SaaS customers by driving adoption, retention, renewals, upselling, and cross-selling. Develop account plans, monitor customer risks and product usage, forecast revenue, negotiate commercial agreements, and coordinate with internal teams to resolve issues and deliver commitments. The role requires strong relationship-building, commercial judgment, CRM proficiency, and the ability to prioritize across varied customer accounts.

Provides remote client support through email, phone, and chat; explains Mapon products; troubleshoots software and IoT devices; coordinates installation visits for technical specialists; analyzes data; supports technicians and the Global Support team; and handles client issues professionally. The role requires strong organization, proactive problem-solving, stress tolerance, confidentiality, and native Estonian with fluent English.