Teams at Maple Leaf Sports & Entertainment

Lead and supervise event-day personnel to ensure smooth execution of events at Scotiabank Arena. Serve as client liaison, coordinate front- and back-of-house teams, run staff briefings, enforce safety policies, document incidents, handle operational and administrative tasks, and provide excellent customer service to fans, clients, and staff.

Manage, configure, and troubleshoot Cisco routing/switching and wireless infrastructure. Administer Cisco ISE for network access control, monitor network performance for high availability and security, collaborate on infrastructure/security initiatives, and document configurations and procedures.

Lead on-site Fan Access game-day operations at Scotiabank Arena, managing ambassadors, guest check-ins, escorts, setup/teardown, cross-department coordination, real-time issue resolution, and post-game reporting to ensure seamless fan experiences.