Jobs at Mapbox

Own the strategy, roadmap, and delivery of AI-powered capabilities across Mapbox Maps. Partner with engineering, customers, and cross-functional teams to identify use cases, prioritize development, validate solutions, and launch products. Manage pricing and packaging, sales enablement, marketing, trials, and partnerships while driving customer adoption, business growth, and scalable experiences for developers and end users.

Provide technical customer support by troubleshooting complex Mapbox issues, communicating solutions, analyzing ticket trends, and collaborating with engineering and product teams. Lead initiatives to improve customer experience, reduce support volume, establish support best practices, and translate user feedback into product improvements. Participate in an on-call rotation supporting customers 24/7.

Lead development of scalable, low-latency Maps API services and distributed ETL pipelines. Design architectures, build and deploy microservices, diagnose complex production behavior, and support continuous delivery. Mentor engineers, lead task scoping, conduct design and code reviews, reduce technical debt, improve performance, and promote operational excellence through testing, monitoring, documentation, and on-call support.

Lead development of scalable, low-latency Maps API services and distributed ETL pipelines. Design systems, make architectural decisions, build and deploy microservices, monitor and troubleshoot production systems, and support continuous delivery. Mentor engineers through reviews and guidance, reduce technical debt, improve performance, document systems, and participate in on-call support. The role requires strong backend engineering experience, AWS expertise, mapping or geospatial product experience, and proficiency in Python and NodeJS.

Own the technical design and delivery of multi-component AI systems, including LLM-backed features, agent tool orchestration, evaluation frameworks, data pipelines, and model harnesses. Build reliable APIs, SDKs, and feedback loops; optimize latency and cost; assess external models and datasets; and support production systems through on-call rotation. Mentor engineers and collaborate across search, location intelligence, and platform teams.

Leads Mapbox’s developer relations strategy and team, building programs that grow developer engagement, adoption, and advocacy. Responsibilities include community development, technical content, events, demos, webinars, developer partnerships, feedback synthesis, and cross-functional collaboration with Product, Engineering, Marketing, and Sales. The role establishes program metrics, scales developer relations processes, and remains hands-on through technical communication and map-powered application demonstrations.

Perform cartographic edits and enrich map data using specialized tools. Annotate images and map features for machine learning training data, analyze and classify large data volumes, validate edits, and create content for mapping and navigation products. The role requires strong accuracy, focus, analytical reasoning, communication, teamwork, and the ability to work efficiently on repetitive tasks. Office work is required during the first three months of probation.

Manage identity and access systems, endpoint devices, office networking, AV and conferencing infrastructure. Automate recurring IT issues, serve as a technical escalation point, support employee onboarding and offboarding, maintain secure configurations, and partner with Security on SOC 2 audit readiness. The role also contributes to Agile sprints and IT projects within a fully remote, geographically distributed team.

Own the technical design and delivery of multi-component AI systems, including evaluation frameworks, data pipelines, LLM-backed features, agent tool boundaries, feedback loops, and performance optimization. Build internal tooling, assess external models and datasets, improve product quality, participate in design and code reviews, and support 24/7 availability through on-call rotation.

Develop and maintain a high-performance C++17 navigation library for iOS, Android, and embedded automotive systems. Improve map-matching, dead-reckoning, route-following, road-object matching, traffic incident handling, predictive caching, and offline routing. Integrate the Valhalla routing engine and optimize code for strict CPU and memory constraints. Engineers will also use AI tools thoughtfully in design and development.

Develop and maintain a high-performance, portable C++17 navigation library for iOS, Android, and embedded automotive systems. Improve map-matching, dead-reckoning, route following, traffic incidents, predictive caching, and offline routing. Integrate Valhalla and work with complex graph, spatial, and navigation algorithms under strict CPU and memory constraints. Collaborate across teams and use AI tools to improve engineering efficiency and code quality.

Own the technical design and production delivery of multi-component AI systems. Build evaluation frameworks for nondeterministic behavior, data pipelines, feedback loops, model-tool boundaries, and agent harnesses. Optimize latency and cost through streaming, caching, routing, and prompt design. Develop internal tooling, assess external models and datasets, support APIs and SDKs, mentor engineers, and participate in 24/7 on-call operations.

Own the technical design, delivery, evaluation, and reliability of multi-component AI systems. Build data pipelines, evaluation frameworks, model-tool boundaries, feedback loops, and internal development harnesses. Ship LLM-backed products, optimize latency and cost, assess external models and datasets, and support APIs, SDKs, and agent-oriented applications. Participate in on-call rotation, conduct code and design reviews, and mentor engineers on evaluation practices.

Lead development of high-volume, low-latency Maps API services and distributed ETL pipelines. Design scalable systems, make architectural decisions, build and deploy microservices, diagnose complex production behavior, and promote operational excellence through testing, monitoring, documentation, and on-call support. Mentor engineers, facilitate design and code reviews, reduce technical debt, improve performance, and deliver reliable mapping tools for global customers.

The Senior Account Manager will drive business growth in Japan, nurturing relationships with large enterprises while ensuring customer success through strategic solutions and collaboration.

This role involves reviewing and analyzing map data, marking objects on satellite images, and enriching data using specialized tools. Attention to detail and ability to handle repetitive tasks are essential.

As a Senior Engineer, you will design, develop, and operate routing services, improving API features, implementing monitoring, and ensuring system stability in a highly collaborative team environment.

As a Senior Engineer at Mapbox, you will design, develop, and operate the routing services within their API, focusing on scalability, monitoring, and collaboration across teams, while using AI in engineering workflows.

As a Senior Backend Engineer, you'll enhance Mapbox's EV data infrastructure, designing data pipelines and APIs while ensuring data quality and scaling services for global EV coverage.

The Associate General Counsel will handle complex commercial transactions, providing legal expertise on data in-licenses and sales agreements, while collaborating closely with product and engineering teams.