Jobs at Mapbox

Review customer feedback on search, navigation, and map data; investigate root causes using imagery, OSM, and local sources; edit map data accurately; triage issues within SLAs; escalate problems to relevant teams; identify patterns and prepare reports. Collaborate with teammates, managers, and engineers to improve tools, workflows, and services while maintaining high productivity and data quality.

Manage month-, quarter-, and year-end close activities, including journal entries, account reconciliations, and flux analysis. Collaborate cross-functionally, maintain accounting policies and procedures, support audits and tax filings, optimize accounting platforms, and assist with ad hoc projects. The role is primarily a night shift in India aligned with U.S. Eastern business hours, with additional flexibility required during close periods.

Analyze, create, edit, and quality-check geospatial data in QGIS. Identify mapping errors, report issues in Jira, research data accuracy, detect recurring quality patterns, and help automate processes. Collaborate with teammates to maintain precise indoor mapping data and documentation.

Own the technical design and delivery of multi-component AI systems, including LLM-backed features, agent tool orchestration, evaluation frameworks, data pipelines, and model harnesses. Build reliable APIs, SDKs, and feedback loops; optimize latency and cost; assess external models and datasets; and support production systems through on-call rotation. Mentor engineers and collaborate across search, location intelligence, and platform teams.

Own the technical design and delivery of multi-component AI systems, including evaluation frameworks, data pipelines, feedback loops, model-tool boundaries, and agent harnesses. Ship reliable LLM-backed features, optimize latency and cost, support APIs and SDKs, review designs and code, and participate in 24/7 on-call rotations. Collaborate across teams on geospatial, navigation, platform, and developer-focused AI problems.

Manage identity and access systems, endpoint devices, office networking, AV and conferencing infrastructure. Automate recurring IT issues, serve as a technical escalation point, support employee onboarding and offboarding, maintain secure configurations, and partner with Security on SOC 2 audit readiness. The role also contributes to Agile sprints and IT projects within a fully remote, geographically distributed team.

Own the technical design and delivery of multi-component AI systems, including evaluation frameworks, data pipelines, LLM-backed features, agent tool boundaries, feedback loops, and performance optimization. Build internal tooling, assess external models and datasets, improve product quality, participate in design and code reviews, and support 24/7 availability through on-call rotation.

Develop and maintain a high-performance C++17 navigation library for iOS, Android, and embedded automotive systems. Improve map-matching, dead-reckoning, route-following, road-object matching, traffic incident handling, predictive caching, and offline routing. Integrate the Valhalla routing engine and optimize code for strict CPU and memory constraints. Engineers will also use AI tools thoughtfully in design and development.

Develop and maintain a high-performance cross-platform C++17 navigation library for iOS, Android, and embedded automotive systems. Improve map-matching, dead-reckoning, route following, traffic incident handling, predictive caching, and offline routing. Integrate the Valhalla routing engine and build resource-efficient features under strict CPU and memory constraints. Engineers will also use AI tools thoughtfully in development and discuss their engineering workflow during interviews.

Develop and maintain a high-performance, portable C++17 navigation library for iOS, Android, and embedded automotive systems. Improve map-matching, dead-reckoning, route following, traffic incidents, predictive caching, and offline routing. Integrate Valhalla and work with complex graph, spatial, and navigation algorithms under strict CPU and memory constraints. Collaborate across teams and use AI tools to improve engineering efficiency and code quality.

Own the technical design and production delivery of multi-component AI systems. Build evaluation frameworks for nondeterministic behavior, data pipelines, feedback loops, model-tool boundaries, and agent harnesses. Optimize latency and cost through streaming, caching, routing, and prompt design. Develop internal tooling, assess external models and datasets, support APIs and SDKs, mentor engineers, and participate in 24/7 on-call operations.

Own the technical design, delivery, evaluation, and reliability of multi-component AI systems. Build data pipelines, evaluation frameworks, model-tool boundaries, feedback loops, and internal development harnesses. Ship LLM-backed products, optimize latency and cost, assess external models and datasets, and support APIs, SDKs, and agent-oriented applications. Participate in on-call rotation, conduct code and design reviews, and mentor engineers on evaluation practices.

Validate large volumes of OpenStreetMap edits, identify vandalism and low-quality data, classify images and map features, edit map content using specialized tools, perform cartographic updates, and conduct data quality research. The role requires accuracy and efficiency during repetitive work, pattern recognition, adaptability, teamwork, and clear English communication. Employees must work from the office during the first three months and periodically attend team sprints.

Maintain and improve Mapbox developer documentation through code updates, content corrections, code sample revisions, and product synchronization. Triage user feedback, manage GitHub contributions and reviews, use Mapbox products to create accurate documentation, and partner with product teams on launches. The role also involves prototyping lightweight documentation tools and supporting Developer Relations initiatives. Candidates should be web developers who write clearly and have 2–4 years of professional experience.

Lead development of high-volume, low-latency Maps API services and distributed ETL pipelines. Design scalable systems, make architectural decisions, build and deploy microservices, diagnose complex production behavior, and promote operational excellence through testing, monitoring, documentation, and on-call support. Mentor engineers, facilitate design and code reviews, reduce technical debt, improve performance, and deliver reliable mapping tools for global customers.

Own commercial strategy and long-term growth for Mapbox’s largest global strategic accounts. Lead retention, renewals, expansion, complex negotiations, account planning, executive relationships, forecasting, and risk mitigation. Partner cross-functionally with technical, product, finance, legal, and customer success teams to deliver customer value. Identify adoption and growth opportunities across Mapbox products, influence internal product strategy with customer insights, and position Mapbox against competitive and internally built alternatives.

As a Full-stack Software Engineer II at Mapbox, you will design, develop, and enhance mapping tools, manage complex workflows, and collaborate with teams to improve user experiences and service performance.

Design, develop, and enhance Mapbox tools and services for data correction and feedback management. Collaborate with teams and maintain performance metrics.

Manage monthly, quarterly, and annual revenue accounting and accounts receivable for assigned areas. Prepare journal entries, reconciliations, and flux analyses; handle invoicing, collections, contract review, order-to-cash processes, and cross-functional coordination. Support audit preparation and ensure proper revenue recognition and compliance.

As a Senior Software Data Engineer at Mapbox, you will own and improve data processing pipelines, design new ones, monitor performance metrics, and implement security best practices among a cross-functional team.