Jobs at Manychat

The Senior Business Analyst will lead analytics initiatives to drive growth, develop operational models, and optimize revenue while collaborating across departments.

The Senior Business Analyst will lead analytics initiatives, develop operational models, collaborate cross-functionally, optimize revenue, and provide insights to influence strategic decisions.

Lead Manychat's global workplace and employee experience strategy across five hubs: define standards, oversee office builds and vendors, deliver events and recognition programs, grow and direct the workplace team, measure signals and apply AI to workplace practices, and manage commercial responsibilities including leases and budgets.

Lead global workplace and employee experience strategy across five locations: define standards, run office builds and vendor frameworks, own events and recognition programs, grow a team, track signals, and implement AI-driven workplace initiatives.

Run the full People Operations function for Manychat Spain: own employee lifecycle, local workplace and office operations, relocation and immigration support, HRIS data quality in Humaans, payroll coordination, events, and automation of routine people processes while liaising with global domain leads.

Lead and grow a 5-6 person engineering team owning billing and accounts end-to-end. Design and operate payment, subscription, invoicing, and pricing systems at scale, deliver the billing roadmap and a major pricing migration, drive architecture and reliability, partner with Product and Finance on tax/compliance, hire and coach engineers, and prepare the domain for new products and ventures.

Provide hands-on legal counsel across product, partnerships, finance, marketing, and people; own legal matters end-to-end, manage outside counsel, build processes and playbooks, and help develop AI governance and privacy/compliance strategies for a global SaaS company.

The Cloud Infrastructure Engineer will manage AWS resources and Kubernetes clusters, drive platform reliability, and codify infrastructure using Terraform while collaborating closely with developers.

Design and build Manychat for Brands backend from scratch, ship quickly to design partners, own observability, migrations, auth/permissions, and scale data pipelines. Collaborate with PMs and leadership to set architecture and patterns, operate on production infrastructure serving millions, and measure success by product and metric impact.

Lead backend development for Manychat for Brands from scratch: design scalable services, ship fast to design partners, improve observability, migrate fragile infra, remove PHP dependencies, implement auth/permissions, optimize slow data pulls, and measure impact on product metrics.

Provide high-touch executive support to the CMO: manage calendar, travel, and correspondence; coordinate public appearances, media and speaking opportunities; prepare briefs, decks, and speaker materials; flag priorities across the org; own logistics for CMO-sponsored initiatives; and help build the CMO pod's AI tools.

Embed AI across Marketing by identifying high-impact AI/automation use cases, building and shipping AI-powered workflows, mapping customer data across the martech stack, validating tracking, measuring PLG outcomes, and coaching marketers to use AI confidently.

Lead a small marketing analytics team, partner with the CMO and marketing leads to shape strategy, deliver insights, build dashboards and self-serve tools, define measurement and experimentation frameworks (attribution, incrementality, LTV), and stay hands-on on high-impact analytics projects.

Design and maintain data infrastructure and tooling, develop scalable data pipelines, ensure data quality and security, and collaborate with other teams to enable insights.

Build and lead Manychat’s first mid-market sales division: hire and scale AEs/BDRs, design inbound/outbound motions, personally close initial deals, introduce AI outbound tools, align GTM with marketing/product, and manage forecasting, metrics, and pricing feedback.

Lead full FP&A cycle including annual budgets, monthly close, variance analysis, and rolling forecasts. Build and reconcile 12-month cash models, partner with GTM to create bottoms-up expense and KPI-driven models, standardize SaaS metrics, expand operational KPI library, update long-range plans, and improve FP&A processes, tools, and reporting.

Lead a distributed People Operations hub model across six regions, build autonomous local hub teams owning full employee lifecycle, partner with domain leads (Payroll, Compliance, People Tech, Rewards), drive AI-native automation and OKR outcomes, and stand up scalable processes while managing multi-country employment realities.

The Director of Creative will develop and execute content, creative, and social strategies, lead teams, and drive brand engagement on digital platforms.

The Head of Affiliate Marketing will own and scale the affiliate program, develop relationships with top partners, lead strategy and execution, and optimize acquisition and revenue.