Jobs at Manychat

Embed AI across Marketing by identifying high-impact AI/automation use cases, building and shipping AI-powered workflows, mapping customer data across the martech stack, validating tracking, measuring PLG outcomes, and coaching marketers to use AI confidently.

Lead a small marketing analytics team, partner with the CMO and marketing leads to shape strategy, deliver insights, build dashboards and self-serve tools, define measurement and experimentation frameworks (attribution, incrementality, LTV), and stay hands-on on high-impact analytics projects.

Design and maintain data infrastructure and tooling, develop scalable data pipelines, ensure data quality and security, and collaborate with other teams to enable insights.

Build and lead Manychat’s first mid-market sales division: hire and scale AEs/BDRs, design inbound/outbound motions, personally close initial deals, introduce AI outbound tools, align GTM with marketing/product, and manage forecasting, metrics, and pricing feedback.

Lead full FP&A cycle including annual budgets, monthly close, variance analysis, and rolling forecasts. Build and reconcile 12-month cash models, partner with GTM to create bottoms-up expense and KPI-driven models, standardize SaaS metrics, expand operational KPI library, update long-range plans, and improve FP&A processes, tools, and reporting.

Lead a distributed People Operations hub model across six regions, build autonomous local hub teams owning full employee lifecycle, partner with domain leads (Payroll, Compliance, People Tech, Rewards), drive AI-native automation and OKR outcomes, and stand up scalable processes while managing multi-country employment realities.

The Director of Creative will develop and execute content, creative, and social strategies, lead teams, and drive brand engagement on digital platforms.

Lead Manychat's global tax function covering US and international tax compliance, planning, transfer pricing, and ASC 740 provisions. Advise leadership on tax implications of corporate structure and cross-border transactions, manage filings and external advisors, support M&A and expansion, build scalable tax processes, and mentor a growing team to move tax from reactive to strategic.

The Copywriter will create impactful ad, campaign, and event copy, channeling brand voice and engaging target audiences to drive conversations and action. They'll work collaboratively, take bold creative swings, and focus on delivering culturally resonant content.

The Head of Affiliate Marketing will own and scale the affiliate program, develop relationships with top partners, lead strategy and execution, and optimize acquisition and revenue.

The Senior Business Analyst will lead analytics initiatives to drive growth, develop operational models, and optimize revenue while collaborating across departments.

The Senior Business Analyst will lead analytics initiatives, develop operational models, collaborate cross-functionally, optimize revenue, and provide insights to influence strategic decisions.

The Integrated PR Specialist will develop and execute PR strategies that integrate with social and creator culture, collaborating with various teams to enhance visibility and engagement within emerging media channels.

Lead Manychat's global workplace and employee experience strategy across five hubs: define standards, oversee office builds and vendors, deliver events and recognition programs, grow and direct the workplace team, measure signals and apply AI to workplace practices, and manage commercial responsibilities including leases and budgets.

Lead global workplace and employee experience strategy across five locations: define standards, run office builds and vendor frameworks, own events and recognition programs, grow a team, track signals, and implement AI-driven workplace initiatives.

Run the full People Operations function for Manychat Spain: own employee lifecycle, local workplace and office operations, relocation and immigration support, HRIS data quality in Humaans, payroll coordination, events, and automation of routine people processes while liaising with global domain leads.

The Cloud Infrastructure Engineer will manage AWS resources and Kubernetes clusters, drive platform reliability, and codify infrastructure using Terraform while collaborating closely with developers.