Search the 6 jobs at Manabie

The Operation Leader will manage and improve customer service within education centers by overseeing partner relations, operations management, resource management, and class operations. Responsibilities include onboarding teachers, monitoring performance, conducting meetings, managing staffing, and ensuring efficient operational processes.

The Senior Salesforce Engineer will design, develop, and maintain custom Salesforce applications, enhancing functionality and user experience. Responsibilities include collaborating with stakeholders, conducting system integrations, providing technical support, and managing Salesforce administrative functions. The role requires strong knowledge of Salesforce architecture, API, and development technologies such as Apex and Lightning Components.

The Operations Manager at Manabie will oversee operational and administrative functions at education centers, focusing on customer service improvement, resource management, and class operations. Responsibilities include managing a team, monitoring performance, conducting meetings with partners, and supporting center growth and development through business performance efforts and community engagement.

The role focuses on optimizing Manabie's operations, managing customer requests, and enhancing customer satisfaction and loyalty. Key responsibilities include designing customer success and sales operations, identifying and improving operational issues, visualizing management KPIs, and refining data processes in Salesforce.

The Customer Success role involves consulting with clients to help them successfully implement and utilize Manabie's educational technology. Responsibilities include designing projects, leading product implementation, setting KPIs to enhance user engagement, and facilitating training and support to improve customer satisfaction and loyalty.

The Sales Consultant is responsible for developing educational institutions and providing support for the implementation of Manabie's solutions, understanding their strategies and challenges, proposing improvements, and driving growth in the education sector.