Teams at Malouf Companies

Owns day-to-day relationships with assigned 3PL clients, manages support tickets and operational requests, monitors fulfillment and order flow, coordinates internal teams, communicates disruptions, and identifies trends to improve service quality.

Leads and improves operations across multiple warehouse facilities. Responsibilities include analyzing performance data, identifying root causes, implementing process improvements, supporting facility transitions and customer implementations, troubleshooting WMS issues, and providing hands-on leadership. The role collaborates with facility leaders, coaches warehouse teams, resolves operational challenges, and makes independent decisions in fast-paced environments. Frequent travel and direct work in warehouse environments are required.

Manage ocean import shipments from booking and customs clearance through drayage delivery and container return. Track shipment milestones in ERP and logistics platforms, review import documentation, coordinate customs brokers, carriers, forwarders, drayage providers, and warehouses, resolve exceptions, monitor deadlines, verify charges, compare logistics rates, and reduce demurrage, detention, storage, and other unnecessary costs.