Search the 30 jobs at Magnet Forensics

As a Solutions Consultant, you will work closely with the sales team to provide technical expertise and innovative solutions. Responsibilities include conducting product demonstrations, collaborating on client requirements, and facilitating post-sales support, ensuring customer satisfaction and successful onboarding.

The Account Executive will develop and execute territory plans for public sector clients in the LATAM region, maintain customer relationships, manage contract negotiations, cross-sell and up-sell, conduct presentations, facilitate product demonstrations, and attend industry events while logging sales activities in CRM. Travel of up to 50-60% is required.

The Technical Support Engineer provides advanced technical support for Magnet Forensics' SaaS and on-premises platforms, collaborating with customers and internal teams to resolve issues and enhance product functionalities while maintaining exceptional service standards.

The Technical Support Engineer provides frontline support to customers using Magnet's mobile access and extraction products. This role involves responding to customer inquiries via various channels, maintaining detailed case notes, collaborating with teams for issue resolution, and contributing to a knowledge base for self-service support.

The Technical Support Analyst provides frontline technical support to customers using Magnet's mobile access and extraction products. Responsibilities include responding to customer requests, maintaining case health, collaborating with the support team, contributing to knowledge bases, and providing on-call coverage when necessary.

The Platform Consultant at Magnet Forensics will develop sales strategies for platform solutions, support sales teams, engage with the market, and manage customer relationships. Responsibilities include delivering presentations, creating proposals, and providing feedback to product management, alongside maintaining industry knowledge and competitive awareness.

As an Account Executive at Magnet Forensics, you will drive revenue growth by executing sales strategies to meet targets in the Digital Forensics market. You will focus on acquiring new business, expanding existing accounts, utilizing MEDDPIC sales methodology, collaborating with marketing, and engaging with customers and partners to enhance market presence in EMEA.

As an Account Executive at Magnet Forensics, you'll drive revenue growth in the EMEA Digital Forensics market by developing sales strategies, managing existing accounts, and utilizing MEDDPIC methodology for effective sales execution. You will also collaborate with the marketing team and represent the company at industry events to enhance brand presence.

The Account Executive will drive revenue growth in the Digital Forensics market for the APAC region by developing comprehensive sales strategies, identifying new business opportunities, managing existing accounts, and collaborating with the marketing team to enhance brand presence. The role also involves utilizing the MEDDPIC sales methodology and engaging with partners to expand market reach.

The Senior Platform Engineer will support customer calls for issue resolution, troubleshoot deployment problems, and establish best practices for hardware and storage. Responsibilities include mentoring team members, advocating process improvements, and communicating across the organization to enhance product performance and collaboration.

The Director of Data & Analytics will lead analytics initiatives, develop strategies for data analytics, oversee data-driven project management, and guide the team in data modeling and analysis. The role involves collaboration with cross-functional teams, presenting findings to management, and ensuring data governance and quality.

The Director of Customer Success will lead the global team to enhance customer satisfaction and retention. Responsibilities include strategic leadership, team development, customer engagement, performance metrics, onboarding, feedback gathering, and cross-functional collaboration to ensure clients achieve desired outcomes with the company's products.

The Sales Development Representative at Magnet Forensics is responsible for qualifying sales leads generated by marketing, utilizing prospecting strategies for customer engagement, scheduling meetings for sales readiness, and managing contacts through CRM systems. This role focuses primarily on inbound lead response with opportunities for career growth in various related fields.

The Platform Operations Specialist coordinates project activities, supports planning processes, monitors project timelines and milestones, identifies risks, and creates documentation for effective communication. This role ensures successful project execution while facilitating collaboration among team members and stakeholders.

The Country Manager for Public Sector in South Korea will focus on prospecting new clients, executing territory plans, utilizing sales tools, delivering presentations, managing product trials, and building customer relationships to drive sales growth. The role requires fluency in Korean and up to 50% travel.

The Forensics Trainer at Magnet Forensics will deliver training sessions on digital forensics software tools to various audiences, ensuring knowledge transfer and high-end user satisfaction while maintaining up-to-date training materials. The role involves researching forensics trends, creating training materials, and may require up to 50% travel.

Magnet Forensics is seeking a Grant Writer to identify and secure grant awards for public safety customers. The role involves researching, writing, and formatting grant proposals, collaborating with the sales and marketing teams, and managing applications to funding agencies. The ideal candidate will have a strong grant writing background and excellent communication skills.

The Director of Marketing Communications will lead the communications and brand teams, ensuring alignment with organizational goals. Responsibilities include managing brand strategies, overseeing communication channels, and directing PR efforts. This role demands strong leadership and a blend of creative and analytical skills to drive effective marketing communications.

As an Account Executive at Magnet Forensics, you will develop and execute territory plans, prospect for new clients in the Public Sector, manage product trials, conduct presentations, and maintain sales activity records using the CRM system. The role involves significant travel to meet customers and present solutions related to digital forensics and cybersecurity.

As a Senior Software Engineer at Magnet Forensics, you will design and develop tools for incident response. You'll collaborate in building sophisticated detection mechanisms for digital investigations, ensuring quality through testing and code reviews, and tackling complex problems in a committed team environment.