Search the 18 jobs at Magnet Forensics

The Renewal Manager is responsible for customer retention through managing and closing renewal opportunities. This role involves working with sales and customer success teams to maximize revenue, managing relationships with channel partners, completing renewal lifecycle tasks, and analyzing customer data to determine retention strategies.

The Director of Customer Success will lead the global team to enhance customer satisfaction and retention. Responsibilities include strategic leadership, team development, customer engagement, performance metrics, onboarding, feedback gathering, and cross-functional collaboration to ensure clients achieve desired outcomes with the company's products.

The Sales Development Representative at Magnet Forensics is responsible for qualifying sales leads generated by marketing, utilizing prospecting strategies for customer engagement, scheduling meetings for sales readiness, and managing contacts through CRM systems. This role focuses primarily on inbound lead response with opportunities for career growth in various related fields.

The Account Manager is responsible for managing and growing existing and new customers, generating sales opportunities through Magnet Forensics' products and solutions. Key tasks include prospecting, conducting presentations, managing product trials, and analyzing customer needs while maintaining accurate sales records in the CRM system.

The Platform Operations Specialist coordinates project activities, supports planning processes, monitors project timelines and milestones, identifies risks, and creates documentation for effective communication. This role ensures successful project execution while facilitating collaboration among team members and stakeholders.

The Order Operations Analyst is responsible for managing the end of the sales cycle by maintaining Salesforce contract data, fulfilling licenses, invoicing customers, and shipping products. The role involves analyzing customer orders, creating order contracts, managing inventory, and assisting with inquiries while ensuring excellent customer service.

The Country Manager for Public Sector in South Korea will focus on prospecting new clients, executing territory plans, utilizing sales tools, delivering presentations, managing product trials, and building customer relationships to drive sales growth. The role requires fluency in Korean and up to 50% travel.

The Director of Product Marketing will lead the global Go-To-Market strategy for platform solutions, manage product launches, develop sales enablement tools, and craft compelling product messaging in collaboration with marketing, product management, and sales teams to drive customer engagement and acquisition.

Magnet Forensics is seeking a Grant Writer to identify and secure grant awards for public safety customers. The role involves researching, writing, and formatting grant proposals, collaborating with the sales and marketing teams, and managing applications to funding agencies. The ideal candidate will have a strong grant writing background and excellent communication skills.

The Forensics Trainer at Magnet Forensics will deliver training sessions on digital forensics software tools to various audiences, ensuring knowledge transfer and high-end user satisfaction while maintaining up-to-date training materials. The role involves researching forensics trends, creating training materials, and may require up to 50% travel.

As a Senior Software Engineer at Magnet Forensics, you will design and develop tools for incident response. You'll collaborate in building sophisticated detection mechanisms for digital investigations, ensuring quality through testing and code reviews, and tackling complex problems in a committed team environment.

The Senior Software Engineer will enhance the Evidence Processing Engine and integrate features across products. Responsibilities include designing new features, improving existing ones, ensuring code quality, collaborating within the team, and adapting to business needs.

The Senior Account Executive will generate new sales opportunities for Magnet Forensics' products within Federal Government accounts, develop territory plans, prospect for clients, conduct presentations, manage product trials, and maintain records in the CRM system.

The Senior Account Executive will develop and execute territory plans, prospect new clients within law enforcement and government, conduct marketing lead qualifications, and deliver customer presentations. They will maintain accurate records in CRM and analyze customer needs while ensuring successful product positioning and trials.

The Accounting Coordinator manages accounts payable processes, assists with general ledger management, performs account reconciliations, and processes supplier invoices. They ensure compliance with expense policies and prepare payments, including cheques and wires. They also manage customer and vendor records and support month-end closing activities.

The Forensic Trainer will deliver computer-based training to law enforcement and corporate students, ensuring effective classroom setups and high satisfaction. Responsibilities include conducting research for competitive training programs and obtaining necessary certifications for courses.

As a Senior Platform Engineer, you will work with the Magnet Review Team to build the next generation of digital forensics products, participate in customer support, troubleshoot environment issues, establish best practices for deployment models, mentor team members, and advocate for architectural improvements.

The Platform Consultant will drive sales success for Magnet's platform products by collaborating with sales teams, developing sales strategies, creating proposals, delivering presentations, identifying business opportunities, and providing insights on product development based on market feedback.