Jobs at Madewell

Develops and executes financial merchandise plans for sales, margin, and inventory performance. Builds preseason forecasts, style plans, and investment recommendations using historical and trend data. In season, monitors performance, forecasts results, leads OTB meetings, and recommends pricing, promotional, receipt, and inventory adjustments. Partners with Merchandising, Allocation, and Assortment Planning to optimize product flow and profitability while presenting actionable insights to cross-functional stakeholders.

Lead full-cycle recruiting for product-focused roles across design, merchandising, planning, allocation, and sourcing teams. Develop sourcing strategies, engage candidates, manage interview processes, partner with hiring managers and HR, build diverse talent pipelines, and advocate for an inclusive candidate experience across J.Crew, Madewell, and J.Crew Factory.

Leads print and pattern CAD development for women's apparel and accessories, translating seasonal concepts into production-ready artwork, repeats, graphics, and colorways. Partners with design, technical design, sourcing, and mills to ensure accurate execution across knit and woven products. Defines the brand’s print and pattern identity, manages seasonal workflows, mentors CAD designers, maintains artwork archives, and advances software and production processes.

Supports the women’s denim design and product development team through trend, fabric, wash, and trim research; creates sketches, CADs, tech packs, line sheets, and presentations; maintains design information in Miro and PLM; attends fittings and meetings; organizes samples and references; and handles daily administrative and design tasks.

Lead Madewell’s brand voice and Copy team across campaigns, product storytelling, digital, social, e-commerce, retail, and emerging channels. Develop integrated concepts, messaging frameworks, naming principles, and editorial standards while partnering with Marketing, Creative, Merchandising, Product, Legal, and other teams. Mentor internal and freelance writers, ensure consistent high-quality execution, use customer insights to improve creative performance, and oversee copy processes across the customer journey.

Lead Madewell’s influencer strategy and creator relationships, managing paid partnerships, negotiations, seeding programs, campaigns, content deliverables, budgets, compliance, and performance reporting. Partner with marketing and creative teams to build brand awareness, engagement, and conversion. Track social and creator trends, develop community initiatives and activations, and mentor junior team members and interns.

Manages Madewell’s Insider loyalty program, including program design, annual and seasonal strategy, and daily loyalty campaigns. Partners with Lifecycle leadership to develop, implement, and optimize a multichannel lifecycle marketing program that strengthens customer engagement and brand connection across omnichannel experiences. The role is onsite in New York City three days per week.

Provide welcoming, on-brand customer service; drive sales and exceed service expectations; assist with store operations and merchandising; share customer feedback with managers; perform physical tasks including lifting up to 40 lbs; maintain scheduling flexibility including nights, weekends, and holidays.

Manage seasonal knitwear product design from concept to production: coordinate creative and technical development, research trends, conduct fittings, create design cards, source yarns/fabrics and trims, approve lab dips and submits, and collaborate with merchandising, production, and technical design. Includes overseas travel for trade shows and product supervision.

Lead Workday HCM configuration and lifecycle business processes across HCM Core, Recruiting, Onboarding, Security, and Payroll. Translate business needs into Workday solutions, troubleshoot complex issues, manage integrations and UAT, own security design and SOX access controls, and drive continuous improvement through release reviews and cross-functional partnership with HR, IT, Finance, and Legal.

Provide welcoming, on-brand customer service to drive sales; assist with store operations, product handling, and merchandising; share customer feedback with management; work collaboratively and flexibly, including nights, weekends, and holidays. Must be able to lift and move up to 40 pounds.

Provide welcoming, on-floor customer service to drive sales and deliver brand-aligned experiences. Assist with store operations, product tasks, and share customer feedback. Maintain flexibility for nights, weekends, and holidays and perform physical tasks including lifting up to 40 lbs.

Provide welcoming, on‑floor customer service that reflects the Madewell brand. Drive sales and meet service expectations, assist with store operations and product tasks, share customer feedback, and collaborate with team and management. Maintain flexibility for nights, weekends and holidays and perform light-to-moderate physical tasks (lift up to 40 lbs).