Teams at Lyreco Group

Manage and grow a customer account base through telephone and digital sales interactions. Responsibilities include conducting customer reviews, maintaining CRM records, resolving queries, exceeding revenue and KPI targets, retaining customers, and identifying opportunities to increase product purchases. The role requires strong communication, active listening, objection handling, self-motivation, and relationship-building skills. It is a permanent, office-based position with the option to work from home two days weekly after probation.

Responsible for winning new SMB customers, building and managing a sales pipeline, setting up new accounts, increasing product penetration and profitability, maintaining customer relationships, and negotiating pricing and margins. The role requires B2B sales experience, achievement of sales targets, strong relationship-building skills, and the ability to sell and negotiate with stakeholders at all organizational levels.

Manage and grow existing customer accounts across a defined territory by retaining business, achieving sales and margin targets, conducting customer visits, developing account plans, negotiating margins, and launching new accounts. The role requires strong relationship-building, selling, negotiation, data analysis, Excel proficiency, and a full driving licence.