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As a Customer Experience Manager at Lusha, you will oversee a diverse portfolio of accounts, ensuring high customer satisfaction and product adoption. You'll facilitate communication, lead webinars, and collaborate with teams to resolve issues while advocating for customer feedback and innovative enhancements to the product.
As a Business Development Representative at Lusha, you'll engage with inbound and outbound leads, convert them into opportunities, conduct discovery meetings, and become a subject matter expert on Lusha's products. Your role will focus on value-based selling to B2B sales professionals and enhancing customer relationships through effective communication.
As a Senior Technical Support Specialist, you'll be the primary point of contact for customer inquiries, resolving technical issues, providing personalized support, collaborating with various departments, and collecting feedback to improve the product. Your role is crucial in maintaining high service standards and ensuring a positive customer experience.