Jobs at Lumafield

Own post-sale technical delivery for customers using industrial CT scanners. Develop and tune automated inspection workflows, scan recipes, custom scripts, integrations, and production fixtures. Conduct evaluation scans and technical demonstrations, document workflows, train customers, and collaborate with Customer Success, Product Management, Solution Architects, and Engineering. The role combines hands-on hardware operation, manufacturing engineering, automation, customer communication, and approximately 30% travel to customer sites.

Three-year rotational finance program spanning FP&A, Finance Operations, and Record-to-Report. Responsibilities include forecasting, reporting, collections, accounts payable, revenue recognition, cash management, month-end close, reconciliations, manufacturing cost accounting, audit support, and process controls. The role also builds integrations, AI agents, and automated workflows across finance systems, with ownership of accurate, audit-ready analysis and deliverables.

Own post-sale customer relationships, onboarding, renewals, account health, and expansion for industrial technology accounts. Advise engineering, quality, and operations stakeholders on manufacturing improvements, quantify product ROI, lead business reviews, manage technical solution delivery, mitigate churn, and identify growth opportunities. The role combines engineering or manufacturing expertise, customer success, commercial judgment, and executive-level communication.

Lead Lumafield’s HR, Talent Acquisition, and Workplace Experience functions. Own people programs, HR systems, compliance, onboarding, performance management, employee development, engagement, and employee relations. Oversee recruiting strategy and hiring operations while partnering with leaders to build high-performing teams. Develop scalable people processes, coach managers, and foster accountability and continuous improvement in a fast-growing, in-person environment.

Identify and lead hardware and on-scanner software product opportunities through market, customer, competitor, and internal capability research. Define product configurations and features, prototype concepts, quantify user needs, develop business cases, and recommend go/no-go decisions. Collaborate with engineering, manufacturing, sales, marketing, and product teams to guide capabilities from discovery through commercial success.

Serve as the technical lead in B2B sales cycles for industrial CT solutions. Conduct technical discovery, design evaluations and proofs of concept, deliver demos, develop ROI cases, scope deployments, and coordinate handoffs to Customer Success. Partner with Account Executives, Product, Engineering, and customers to address inspection and quality challenges while sharing field insights and creating reusable technical collateral.

Leads Lumafield’s communications and brand strategy, including company narrative, earned media, CEO visibility, conference placements, owned editorial, social media, creative direction, website experience, and team management. The role is responsible for building executive and company visibility among enterprise buyers, investors, policymakers, engineers, and technical audiences while developing a high-performing creative team and measurable editorial program.

Provide hands-on IT support across offices, troubleshoot hardware, software, networking, and workplace technology, and manage device lifecycles, MDM, SaaS platforms, identities, access, endpoint security, and compliance controls. Maintain server racks, networking, conference room technology, and enterprise systems. Improve IT processes through automation, reliability enhancements, documentation, and scalable operational practices while supporting technical and non-technical employees.

Designs, prototypes, deploys, and supports high-performance on-premises infrastructure for air-gapped and edge computing environments. Responsibilities include server, storage, networking, power, rack architecture, benchmarking, provisioning automation, Kubernetes operations, security hardening, documentation, and manufacturing handoff. The role partners with Manufacturing, Supply Chain, and Field Services to turn prototypes into repeatable products and support deployed systems.

Lead Lumafield’s software organization and own the Voyager SaaS platform end to end. Responsibilities include setting technical direction, driving architecture through release, scaling platform engineering across cloud and edge infrastructure, managing reliability and cloud costs, developing engineering leaders, hiring, establishing operating cadence, and owning software security and compliance. The role requires hands-on executive leadership in a startup environment, with accountability for customer outcomes, uptime, deployment, and organizational growth.

Manage global sourcing and supply chain activities for electromechanical hardware products. Partner with engineering on component procurement, develop vendor relationships, mitigate supply risks, drive cost reductions, manage budgets, and ensure supplier performance on quality, cost, and lead times. The role also supports NPI, DFM feedback, supplier audits, overseas vendors, logistics, technical drawings, and GD&T.

Leads Lumafield’s technical customer support function, managing and developing the team while owning issues from initial response through resolution. Responsibilities include troubleshooting across hardware, firmware, Linux applications, and cloud services; conducting root-cause investigations; improving support systems, reporting, and data management; coordinating escalations with Engineering and Product; and partnering with Customer Success on account health and at-risk customers.

Manage day-to-day operations of Cambridge office, maintain supplies, facilities coordination, shipping/receiving, onboarding support, and event logistics. Provide a polished workplace experience, proactively identify improvements, handle hands-on tasks (lifting, moving furniture), and travel occasionally (10–20%) to Everett. Partner with Facilities Manager and People Team to ensure a safe, organized, and welcoming environment for employees, visitors, and vendors.